Freelance Call Center
1 week ago
**Role Overview**:
As a Senior Call Center Agent, you will be the primary point of contact for customers contacting our company. You will handle inbound and outbound calls, providing exceptional customer service, resolving issues, and promoting our products or services. Your goal is to ensure customer satisfaction and maintain a positive company image.
**Key Responsibilities**:
- Respond to customer inquiries, questions, and concerns in a professional and courteous manner.
- Contact customers for sales, surveys, or follow-up purposes.
- Offer information about products, services, and company policies as needed.
- Address and resolve customer issues or complaints efficiently and effectively.
- Accurately document call details, customer interactions, and outcomes in the database.
- Identify opportunities to upsell or cross-sell products and services.
- Achieve individual and team performance targets, such as call handling time and customer satisfaction ratings.
- Keep up to date with company products, services, and policies to provide accurate information.
- Adhere to company policies, industry regulations, and legal requirements.
- Other duties as assigned.
-
Call Center Medical
3 weeks ago
القاهرة, Egypt ELHAMIDY Full timeManaging large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics Job Requirements - Must have experience in Medical call center **Skills**: - General Medical Job poster Elhamidy company
-
Call Center Cars
3 weeks ago
القاهرة, Egypt ELHAMIDY Full timeHandling Customers inquires and complaints while delivering high quality standards Over the Phone. Job Requirements - Bachelor degree - Previous experience in customer service, call center, or related field preferred - Excellent communication skills **Skills**: - call center Job poster Elhamidy company
-
English Call Center
4 weeks ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo (Call Center Representatives) - Highest Net salary in the market (13,200 Basic Net + KPIs 2400 + Night shift allowance 1100). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week -...
-
English Call Center
1 day ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo (Call Center Representatives) - Highest Net salary in the market (13,200 Basic Net + KPIs 2400 + Night shift allowance 1100). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week -...
-
English Call Center Account
1 week ago
القاهرة, Egypt Sutherland Egypt Full time**Become a Part of Our Global Team!** Sutherland is hiring fluent English speakers in Cairo for an English call center vacancy **What We Offer**: - **Lucrative Compensation**: Earn a competitive salary of EGP 13,500 to 17,000. - **Comprehensive Benefits Package**: Enjoy the peace of mind that comes with social and medical insurance. - **Hassle-Free...
-
Call Center Agents
4 weeks ago
القاهرة, Egypt Flourish Full timeResolve customer complaints and escalate unresolved issues to direct management. Job Requirements - Bachelor’s degree in any related field. - Strong communication and problem-solving skills. - Excellent Command of English Language. **Skills**: - call center Job poster Aya Zakaria
-
Call Center Team Leader
1 week ago
القاهرة, Egypt DotLynx Full timeWe are seeking a motivated and flexible Call Center Team Leader to join our dynamic team, overseeing a medical client account. Must be: - Completed university degree, with minimum 2 years as a team leader/ MSE. - Completed military service (for Males) - Excellent communication skills, excellent written and spoken English. **Key Responsibilities**: - Lead...
-
Call Center Agent
2 weeks ago
القاهرة, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands. **Role Description** This is a full-time on-site role for a Call Center Agent located in...
-
Call Center Agent
2 weeks ago
القاهرة, Egypt Prime scan and lab Full time**Prime Scan and Lab is Hiring: Call Center Agents** **Qualifications**: - Fresh graduates are encouraged to apply. - 0-1 year of experience in a similar role. - Strong communication, selling, negotiation, and problem-solving skills. - Ability to handle customer inquiries with a positive and professional attitude. - Presentable and customer-oriented. Join...
-
English Call Center Representative
1 week ago
القاهرة, Egypt Sutherland Egypt Full time**Call Center Agent - US Account** **Sutherland Global Services** New Cairo, Egypt **About the Role**: Are you a fluent English speaker with a passion for customer service? Sutherland Global Services is seeking talented Call Center Agents to join our dynamic team in New Cairo. This role offers competitive compensation, excellent benefits, and the...
-
Call Center Representatives/calls
1 week ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (13,200 BASIC NET + KPIs + Night shift allowance). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and...
-
Call Center Representatives
1 week ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (13,200 BASIC NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week -...
-
Call Center Advisor
3 weeks ago
القاهرة, Egypt Sutherland Egypt Full time**English Customer Service Representative** **Sutherland Global Services** is seeking talented individuals to join our dynamic team as call center Representatives. **What you’ll do**: - Provide exceptional customer service through inbound calls - Resolve customer inquiries and issues efficiently **What you’ll need**: - **Fluency in English**: -...
-
Call Center Agent
1 week ago
القاهرة, Egypt Outserving plus Full timeWe are seeking highly skilled and motivated individuals to join our dynamic customer service team. **Requirements**: - Fluency in English (B2-C1 level) - Graduates only - Transportation provided - Comprehensive Social & Medical Insurance - 2 Days off per week - 9 working hours/day (1-hour break included) - Comfortable with rotational shifts - Preferred...
-
Call Center Agent
3 weeks ago
القاهرة, Egypt SamTech Group Full timeJ**ob Description: Call Center Agent Female - Real Estate Sector (High Command of English Language)** **Position Overview**: **Key Responsibilities**: - ** Customer Interaction**: - Handle inbound and outbound calls professionally and efficiently. - Respond to customer inquiries regarding property listings, availability, pricing, and other real...
-
Call Center Representative
4 weeks ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (13,200 BASIC NET + KPIs (2400) + Night shift allowance (1100). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 -...
-
Arabic Call Center
1 week ago
القاهرة, Egypt IDS Full timecustomer service ( Arabic Call center ) - location ; Abbasia - No Exp Needed - Full paid Training Period - Rotational Shifts Max 1:00 Am - Salary : 5500 LE **Job Types**: Full-time, Contract, Internship Pay: From E£5,000.00 per month
-
Call Center Representative
5 days ago
القاهرة, Egypt Teleperformance Full timeTeleperformance is hiring immediately call center agents for a New Launching Account. - Net Salary 14000EGP - Medical Insurance - Social Insurance - Transportation 24/7 - Rotational shifts - Rotational days off - Promotions in 6 month - Ready to start Immediately - Fluency in English is a Must **Job Types**: Full-time, Contract Pay: E£14,000.00 per...
-
Usa Account
2 weeks ago
القاهرة, Egypt Sutherland Egypt Full time**Sutherland (Cairo site) is still hiring customer service representatives** - **Attractive package + KPIs + Night allowance (Net salary from 13,200 to 16500)**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift Transportation (Door to door for ladies - points for gentlemen)** **Fluency in...
-
German Call Center Agent
1 week ago
القاهرة, Egypt LEO Trading Agency Full time**Company Description** Leo Trading Agency is a specialized LLC in trading agencies and operates on a franchise model. Since July 2012, Leo has been a trusted partner of **Vodafone**, owning and operating 31 Vodafone express stores across Egypt. The company is involved in Import & Export and offers Outsourcing Recruitment services. **Role...