Mn Account Manager telecom Egypt

2 weeks ago

مصر, Egypt Nokia Full time

About Nokia

At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.

About Customer Experience

The Customer Experience (CX) organization will provide a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. The CX organization structure ensures that our customers benefit from dedicated management attention and from our teams’ deep understanding of local markets. CX is also responsible for ensuring strong alignment between our customer-facing sales and delivery teams in each account.

**Job Description**:
our client relationships are our top priority. We’re looking for a dedicated Mobile Network account manager to maintain our customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships

Job Responsibilities & Competencies
- Manage Mobile Business with NA customer (Telecom Egypt).
- Act as the main point of contact in all matters relating to cutsomer concerns and needs
- Building and maintaining strong, long-lasting customer relationship.
- Managing both our existing sales pipeline and developing new business opportunities
- Direct Customer interface
- Overseeing customer account management, including negotiating contracts and agreements
- Develop and implement effective strategic plans and goals to achieve sales objectives.
- Serve as the point of contact with the customer.
- Develop new business and/or identify areas of improvement to meet sales quotas
- Lead the E2E offering and necessary approvals through Nokia process.
- Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
- Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with target.
- Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals

**Qualifications**:

- Sales experience 5 years
- Wireless technology technical knowledge.
- Time management and multitasking skills in order to handle multiple tasks and clients at once
- Excellent negotiations skills
- Self-motivated, teamwork, customer focus, building strategic relationships.
- Proven ability to plan and manage resources in constructive model
- Work under pressure and adhere to agreed deadlines.

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

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