Loyalty Associate Manager

2 weeks ago


مصر, Egypt Majid al Futtaim Properties Full time

**BUSINESS INTRODUCTION**
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

**JOB TITLE**

**Loyalty Associate Manager **| Retail | Egypt Head Office

**ROLE SUMMARY**

**Loyalty Associate Manager** is responsible for implementing and optimising the loyalty programme within the assigned country. The role holder is also responsible for handling operational issues related to the existing loyalty programmes within the country and supporting relevant initiatives.

**ROLE PROFILE**
- Collaborate with internal stakeholders to define the objectives of the loyalty programmes based on an understanding of consumer needs, the competitive landscape, and the internal and external environment.
- Negotiate with third parties to bring the correct partnerships to the loyalty programme for an effective and attractive retention mechanic at the country level.
- Develop reports on existing loyalty programmes and implement necessary actions for improvement or discontinuation of programmes.
- Monitor the key performance indicators (KPIs) based on the programme objectives for monitoring the progress of the loyalty program's effectiveness.
- Support the development of compelling loyalty programmes in collaboration with the Corporate Head Office for the acquisition of new customers and the retention of existing customers.
- Coordinate with the customer intelligence function to understand key customer insights.
- Manage day-to-day operational and implementation activities that include but are not limited to resolving system or billing issues related to all customer loyalty initiatives.
- Review all reports prepared and prepare periodic reports with respect to the loyalty function activities.

**REQUIREMENTS**
- Bachelor’s degree in business administration or any relevant field of study.
- 3-5 years of experience in a similar position.
- **Strong communication and negotiation skills.**:

- **Full professional proficiency level of English.**:

- **Strong analytical and technical skills.**

**WHAT WE OFFER**
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
- Work from any country in the world for 30 days a year.
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.



  • مصر, Egypt Dsquares Full time

    If you're looking for an exciting opportunity to gain real-world experience, develop your skills, and make valuable connections, Look no further than our **_Loyalty New Gen: Shaping Loyalty with Fresh Talents - _**Graduate Internship Program! We are seeking highly motivated and enthusiastic **Fresh Graduates** to join our team for a** 9-month Graduate...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: Role purpose: Responsible for managing Vodafone’s loyalty calendar, in terms of; Program management, 3rd party relations management as well as loyalty future projects. - Key accountabilities and decision ownership: - Manage Vodafone’s Loyalty spend, in terms of budget ownership and ROI - Manage Vodafone’s loyalty and retention...


  • مصر, Egypt Zeal Full time

    **About** ZealPay**:ZealPay is an innovative Cairo-based technical startup backed by global strategic investors to empower brands with the next generation of payments, loyalty, and AI-powered insights. We provide our merchants with world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence. Merchants can unlock the full...

  • Sales Manager

    2 weeks ago


    مصر, Egypt Wellness Associate Full time

    Searching for qualified prospects using to supply pipeline - Conducts sales visits to acquire new accounts, and grow business inside existing accounts - Responsible for achieving sales target - Develops a sales strategy to ensure meeting company sales goals. - Performs sales activities according to set KPIs - Maintains accurate records of all pricings,...


  • مصر, Egypt Novotel Sihanoukville Holiday Resort (Hotel Opening) Full time

    Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...


  • مصر, Egypt MasterCard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Sales Associate

    7 days ago


    مصر, Egypt Chalhoub Group Full time

    **Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...


  • مصر, Egypt Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • مصر, Egypt StatsBomb Full time

    **Our Company** StatsBomb was founded in January 2017 to provide data, analytics, and consultancy to football clubs, media, and sports betting companies. StatsBomb continually undertake new research and are well known in the analytics industry for providing unique insights into the game of football. We have developed our own proprietary industry-leading...


  • مصر, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...


  • مصر, Egypt Plugin Talents Full time

    **About the job Associate Project Manager**: **Responsibilities**: - Leads team on a small project or segment of a large project. - Manages project plans activities definition, sequencing, estimating, assigning and schedule control. - Estimates and controls project costs and budgets. - Plans and ensures execution of quality assurance and testing...

  • Associate Manager

    1 day ago


    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...


  • مصر, Egypt MoneyFellows Full time

    **ABOUT US** At **MoneyFellows** we believe that there is only one way to build an outstanding organisation; and that is to attract exceptionally talented people who are aligned with our mission, thrive on challenges and are passionate about problem-solving. Being a market leader in the digital FinTech space, we facilitate to our customers the easiest and...


  • مصر, Egypt Azadea Full time

    Junior Stock Management Associate(Job Number: JUN000474) Description - The Junior Stock Management Associate - Azadea Business Services is responsible for conducting transactional - stock management activities to deliver an effective and efficient end to end service to the Group. - Process transactions according to stated procedures so that all transactions...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: Associate Sales Manager **Job Description**: The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: Associate Sales Manager **Job Description**: The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...


  • مصر, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...


  • مصر, Egypt SpacetoonGo Full time

    **PM Associate** **Responsibilities** - Reporting to the Product Manager and collaborating with the product development team. - Gathering product data, including web analytics, statistics, and consumer trends. - Analyzing consumer research data and recording product defects. - Determining improvements to product features. - Coordinating findings with the...

  • Associate Manager

    2 weeks ago


    مصر, Egypt Sutherland Full time

    Sutherland is seeking an attentive and analytical, accountable, dynamic & people’s person to join us as an Associate Manager - Service delivery to be responsible for overseeing the customer deliverables, process maintenance & improvement, and people management as a part of service delivery. We are a group of dynamic and driven individuals. If you are...