Cem Cloud Systems Planning

6 days ago


الجيزة, Egypt Vodafone Full time

**Role Profile**:

- CEM systems capacity planning
- Prepare CEM systems RFQ and RFPs and put strategy for the CEM road map
- Understand NW topology and determine best tapping points
- Design and optimization for CEM system architecture for simplified connectivity and plan for system expansions
- Design, build and maintain E2E NW services dashboards and KPIs for other teams
- Assist the technology teams in troubleshooting NW complaints and KPIs degradation based on CEM dashboards and traces
- Design and implementation alarms on CEM to highlight services violations
- Responsible for system integration with other systems for business use cases
- Develop new KPIs based on business needs and teams requests from CEM
- Data mining for new indices and use cases to support other teams and enhance CE and services
- Ensure efficient data extraction, structure and transformation for best use by different teams

**Core Competencies & Qualifications**:

- B.Sc. Degree in Telecommunication or computer Engineering or computer science
- 5+ years’ experience within CEM, systems administration, planning and optimization
- Strong Knowledge in Telecom Networks different technologies (2G/3G/4G/IMS)
- Hands on experience in SQL and dealing with DB.
- Good Troubleshooting Skills and Root Cause Analysis
- Experience in Data Analytics is a plus
- Proven Technically qualified record

**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.



  • الجيزة, Egypt اورنچ مصر Full time

    About the job Supervisor, Mobile Data QoS & CEM **Purpose of the Job** - Responsible for the development and implementation of CEM (Customer Experience Management) to maintain and enhance the over all customer experience and satisfaction for all the mentioned domains. **Duties and Responsibilities** - Having a wide scope technical knowledge in GSM/UMTS...


  • الجيزة, Egypt Orange Egypt Full time

    **Purpose of the Job** - Responsible for the development and implementation of CEM (Customer Experience Management) to maintain and enhance the over all customer experience and satisfaction for all the mentioned domains. **Duties and Responsibilities** - Having a wide scope technical knowledge in GSM/UMTS signaling analysis to be able to tackle and solve...


  • الجيزة, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Quality of Service Systems Development **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and...


  • الجيزة, Egypt Orange Full time

    **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and contribute to the integration of newly purchased products to improve...


  • محافظة الجيزة, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Telco Cloud Engineering **Purpose of the job** Developing and building Orange Telco Cloud infrastructure to support evolving network needs and support business cases to transform network services towards virtualization with optimum cost and highest performance in alignment with industry standards and Orange roadmap. **Skills...


  • محافظة الجيزة, Egypt Orange Egypt Full time

    **Purpose of the job** Developing and building Orange Telco Cloud infrastructure to support evolving network needs and support business cases to transform network services towards virtualization with optimum cost and highest performance in alignment with industry standards and Orange roadmap. **Skills and abilities** **Duties and responsibilities** -...


  • الجيزة, Egypt Jadeer Full time

    **Job Description: Cloud Microsoft 365 IT Support Specialist (Mac Environment)** **Job Summary**: **Key Responsibilities**: 1. Microsoft 365 Expertise: - Troubleshoot and resolve technical issues related to Microsoft 365 products and services on Mac devices. 2. Cloud Support and Administration: - Manage and maintain cloud-based Microsoft 365 solutions,...


  • الجيزة, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Digital Channels (Quality of Service & CEM) **Purpose of the job** **Duties and responsibilities** **1. Monitoring and Analysis**: - Implement and manage APM tools to monitor digital channels performance. - Analyze performance metrics to identify performance issues and trends. **2. Performance Optimization**: - Identify...

  • IT Retail

    6 days ago


    الجيزة, Egypt Vodafone Full time

    **Role Purpose**: **Who you are**: -  Team Leadership: - Lead, mentor, and manage a team of backend developers, ensuring they have the resources and support needed to succeed. - Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members. - Foster a collaborative and inclusive team culture, encouraging...


  • الجيزة, Egypt Vodafone Full time

    **Role Purpose**: Workflow Systems Tech Sr. analyst is responsible of analyzing, designing, developing, implementing, and testing Network and IT business requirements, processes, and workflows, he/she will operate and support systems, implement proactive alarms and automations to enhance operational excellence and customer experience. **Role Profile**: -...

  • DevOps Engineer

    3 weeks ago


    الجيزة, Egypt Jadeer Full time

    Jadeer is hiring on behalf of one of our clients in Egypt, our client one of the leaders in software industry **Job Title: Devops Engineer** **Responsibilities**: - **Design, Build, and Maintain Infrastructure in Cloud Environments**: - Design scalable, resilient cloud infrastructure architectures. - Document and review infrastructure designs with...


  • الجيزة, Egypt Infor Full time

    General information- Country - Egypt - City - Giza - Job ID - 42171 - Department - Infor Consulting Services - Experience Level - MID_SENIOR_LEVEL - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsThe Service Operations Managers team consists of 60 multilingual members with ITIL expertise and professional experience...


  • الجيزة, Egypt Vodafone Full time

    **Role Purpose**: **Key Responsibilities**: - ** Analysis & Design**: Conduct comprehensive analysis and design of systems to meet business and technical requirements. - ** Software Development Lifecycle**: Oversee the entire software development lifecycle, from initial planning through deployment and maintenance. - ** Problem Solving**: Identify and...


  • الجيزة, Egypt NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Finance Analyst Grade: 10 Location: Cairo, Egypt & KEY AREAS OF...


  • الجيزة, Egypt General Motors Full time

    **Your Role**: In the role as **Material Planning Manager,**you will be responsible for supervising and leading a team of individual contributors for one of the key areas within the Global Supply Chain Organization: manufacturing/ warehouse operations, supply chain systems and processes, launch execution and scheduling and material management. You will act...


  • الجيزة, Egypt Döhler Full time

    Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in...


  • الجيزة, Egypt BioBusiness Full time

    **Responsibilities**: - **Produce clean, efficient, and maintainable code while adhering to industry best practices**: - **Engaged in IoT projects, covering both device and cloud aspects** **Requirements**: - **Bachelor’s degree in Computer Science or a related field**: - **3-5 years of experience working as.NET Back-End Developer**: - **Proficiency...

  • Digital Solutions

    2 days ago


    الجيزة, Egypt Jadeer Full time

    **Job Purpose**: The Digital Solutions & Oracle Operations Manager is responsible for leading the Digital Solutions & Oracle Operations department, driving the implementation, optimization, and integration of enterprise resource planning (Oracle ERP) systems and digital solutions. The role involves managing a team of specialists, ensuring system efficiency,...


  • الجيزة, Egypt Infor Full time

    **General information**: - Country - Egypt - City - Giza - Job ID - 43309 - Department - Infor Consulting Services - Experience Level - MID_SENIOR_LEVEL - Employment Status - FULL_TIME - Workplace Type - Hybrid **Description & Requirements**: - Work with internal and external partners to communicate project status, activities, and achievements. -...


  • الجيزة, Egypt BioBusiness Full time

    We are seeking a skilled and motivated Embedded Linux Engineer with expertise in C# and.NET to join our team. **Responsibilities**: - Maintain and enhance embedded Linux-based systems developed using.NET Core and Raspberry Pi - Develop and maintain software for telecom devices, such as routers and Wi-Fi systems, leveraging the OpenWRT build system -...