Internship Customer Care

1 week ago


مصر, Egypt Medtronic Full time

**Careers that Change Lives**
Begin your life-long career of exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.

Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.

**A Day in the Life**
- Receive customer orders from sales team
- Process the order into SAP (Systems Applications and Products in Data Processing)
- Finalize order with Warehouse (create delivery note).
- Communicate with 3PL the requested delivery date and time.
- Follow up on invoices/delivery notes till the final proof of delivery is presented.
- Monitor the transportation plan that is provided by transportation team ( 3PL).
- Monitor the consignment stock Hospital/Sales.

**Must Haves**
- Bachelor degree in any discipline
- Recent graduate
- Fluent in English and Arabic
- Good Command of English language

**Nice to Haves**
- Strong verbal & written communication skills
- Proficient in MS office (Power Point, Excel, Word, Outlook)
- SAP knoweldge is a plus
- Eager to learn & develop

**Internship details**:

- Start date: August
- Duration: 6 months
- Hybrid model: remote and in-office work
- Working time: 40 h/week

**We Offer**
We offer a competitive salary and benefits package to all our interns:

- Flexible working environment
- An unforgettable experience in the healthcare & medical devices sector
- Join a community or expert in a function or in a therapy to foster your knowledge
- Peer-Advisor program
- Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract/Skill Labs
- Other benefits link to the country requirements

**About Medtronic**
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, **we are engineering the extraordinary.
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