Sr. Supervisor, Integration
6 days ago
About the job Sr. Supervisor, Integration & Provisioning Support
**Purpose of the job**
Middleware Support Supervisor to lead our middleware support team. This role is critical for enhancing our platform,
resolving operational issues, and providing exceptional support to both the team and internal stakeholders.
**Duties and responsibilities**
- Collaborate with engineering teams to identify opportunities for middleware enhancements and optimizations.
- Proactively troubleshoot and resolve middleware-related issues impacting day-to-day operations.
- Mentor and support team members in technical challenges, fostering a collaborative and productive work
- environment.
- Serve as the primary point of contact for internal stakeholders, addressing their support needs and ensuring timely resolution of issues.
- Maintain comprehensive documentation of middleware configurations, processes, and troubleshooting guides.
- Monitor middleware performance metrics and implement improvements as necessary.
- Conduct training sessions for team members and stakeholders on middleware best practices and new features.
- Manage escalated support issues and ensure they are resolved efficiently.
- Ensure middleware operations comply with company policies and security standards.
**Job Specifications**
- Bachelors degree in Computer Science, Information Technology, or a related field.
- 5 years of experience in middleware support or a similar role.
- Strong knowledge of middleware technologies (e.g., Webmethods, Oracle DB, Apache Kafka,SQL
- scripting,Grafana).
- Excellent troubleshooting and analytical skills.
- Proven leadership and mentoring abilities.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities
-
Sr. Supervisor, Digital Channels
4 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Digital Channels (Quality of Service & CEM) **Purpose of the job** **Duties and responsibilities** **1. Monitoring and Analysis**: - Implement and manage APM tools to monitor digital channels performance. - Analyze performance metrics to identify performance issues and trends. **2. Performance Optimization**: - Identify...
-
Sr. Supervisor, Quality of Service Systems
4 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Quality of Service Systems Development **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and...
-
Sr. Supervisor, Integration Development
6 days ago
الجيزة, Egypt Orange Egypt Full time**Purpose of the job** Development and Support for integration Solutions within the technology entity for telecommunication environment **Duties and responsibilities** - Participate in development of new integration services to ensure delivery and resolution of solutions requested by solution and commercial incidents within the predefined SLAs/KPIs in a...
-
Decision Support Sr. Supervisor
6 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Decision Support Sr. Supervisor **Purpose of the Job**: At Orange Egypt, we are looking for a proactive and analytical Decision Support Senior Supervisor to play a key role in driving financial excellence. In this role, you will be responsible for analyzing various technology cost elements, identifying opportunities to optimize the cost...
-
Sr. Supervisor, Corporate Reporting
15 hours ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Corporate Reporting **Job Purpose**: The Corporate Reporting Supervisor at Orange Egypt ensures the accurate and timely delivery of corporate reports and performance analyses. Acting as the single source for KPI definitions, the role collaborates with Commercial, IT, and Finance teams to track business performance, resolve...
-
Sr. Supervisor, Technical Security Testing
6 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Technical Security Testing **Purpose of the job** Evaluate the security controls for Oranges Internal and External systems and Identify new vulnerabilities and exploits that can jeopardize the Integrity, Confidentiality and availability of our Information Systems. **Duties and responsibilities** - Perform initial penetration...
-
Sr. Supervisor, Projects
3 weeks ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Projects **Purpose of the job** Conducting full business requirements analysis for projects and overall project management for the Consumer business unit projects throughout the full project life cycle : initiation, planning, monitoring & controlling, execution and closure to ensure the project completion within planned scope,...
-
Sr. Supervisor, Integration
5 days ago
الجيزة, Egypt Orange Egypt Full time**Purpose of the job** Middleware Support Supervisor to lead our middleware support team. This role is critical for enhancing our platform, Resolving operational issues, and providing exceptional support to both the team and internal stakeholders. **Duties and responsibilities** - Collaborate with engineering teams to identify opportunities for middleware...
-
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Technology Security Engineering **Purpose of the job** Design, Implement and Continuously Improve the Security Controls for Orange EG Products & Services, and Insure the Confidentiality, Integrity & Availability of Orange EG Critical Systems. **Duties and responsibilities** - Perform initial risk assessment on any new system...
-
Sr. Supervisor, Marketing
3 weeks ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Marketing - Gated Communities (Smart Cities) **Purpose of the job** To engage and partner with customers at different levels to drive growth in Orange Smart Cities domain by creating value & bringing state of the art solutions to our customers. Also, establish smart cities concept across gated communities management &...
-
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Converged Transport Tools Operations **Purpose of the job** Handle all SW related issues and tools including SW development, integation and automation for all transport tools Leading the development and implementation of the best practice processes followed by the Converged Transport department. Ensure automation and...
-
Sr. Supervisor, Telco Cloud Engineering
15 hours ago
محافظة الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Telco Cloud Engineering **Purpose of the job** Developing and building Orange Telco Cloud infrastructure to support evolving network needs and support business cases to transform network services towards virtualization with optimum cost and highest performance in alignment with industry standards and Orange roadmap. **Skills...
-
Sr. Supervisor, Communications
4 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Communications & TV Media **Purpose of the job** Launching fully integrated advertising campaigns into the market by using the right communication mix and ensuring the consistency across all communication mediums to be able to meet the desired objectives and fulfilling the intended goals. Playing the Maestro role across all...
-
Sr. Supervisor, Cvm
2 weeks ago
محافظة الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, CVM **Purpose of the job** Manage targeted data (mobile internet AND MBB) stimulation programs for the personal prepaid, control and post-paid base that up-lift data ARPU, increase penetration of data services within the base and convert more customers into data users. The position requires a results-oriented person with...
-
Sr. Oracle Technical Apps Consultant
4 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Oracle Technical Apps consultant **Purpose of the job** **To cover Position of supporting Oracle ERP system as technical consultant related to**: - API's & Interface tables - Oracle Concurrent Program - Forms personalization and customization - Oracle Alert Manager - Oracle Discoverer XML - Reports - Oracle Workflow and AME - OAF...
-
محافظة الجيزة, Egypt اورنچ مصر Full timeAbout the job Sr. Supervisor, Fixed Packet Core Engineering **Purpose of the job** Designing, Dimensioning and Monitoring of Fixed Packet Core network elements to avail new services and accommodate the necessary capacity that fulfills the company needs. **Duties and responsibilities** - Provide Fixed Packet Core Network capacity and maintain Packet Core...
-
Decision Support Sr. Supervisor
6 days ago
الجيزة, Egypt Orange Egypt Full time**Purpose of the Job**: At Orange Egypt, we are looking for a proactive and analytical Decision Support Senior Supervisor to play a key role in driving financial excellence. In this role, you will be responsible for analyzing various technology cost elements, identifying opportunities to optimize the cost structure, and providing valuable insights that...
-
Supervisor, Enterprise Solutions Operations
4 days ago
الجيزة, Egypt اورنچ مصر Full timeAbout the job Supervisor, Enterprise Solutions Operations **Purpose of the job** **To cover Position of supporting Oracle ERP system as technical consultant related to**: - API's & Interface tables - Oracle Concurrent Program - Forms personalization and customization - Oracle Alert Manager - Oracle Discoverer XML - Reports - Oracle Workflow and AME - OAF...
-
Sr. Supervisor, Projects
3 weeks ago
الجيزة, Egypt Orange Egypt Full time**Purpose of the job** Conducting full business requirements analysis for projects and overall project management for the Consumer business unit projects throughout the full project life cycle : initiation, planning, monitoring & controlling, execution and closure to ensure the project completion within planned scope, budget and time. **Duties and...
-
Sr. Product Owner- Financial Services
4 days ago
الجيزة, Egypt valU Full timeRoles and responsibilities - Assist/prepare high quality BRDs, SRS related to the product that reflect business requirements with prioritized features - Building the entire product backlog with continuous maintenance in-terms of the requirements or the priority - Assist in supporting the implementation of business solutions by building relationships and...