Host

1 week ago

Cairo, Egypt Porta D'oro Full time

**Host**

Porta D’oro

New Cairo

**Job details**

Job Type

Full-time

**Full Job Description**

A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

**What will I be doing?**

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Porta D’oro Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant's sitting arrangements
- Comply with restaurant security, fire regulations and all health and safety legislation

**What are we looking for?**

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Experience in food & Beverage department
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Positive attitude & Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

نوع الوظيفة: دوام كامل

القدرة على التنقل/الانتقال:

- Cairo: التنقل بشكل موثوق أو التخطيط للانتقال قبل البدء في العمل (مفضل)

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