Housekeeping Supervisor

1 week ago

Cairo, Egypt 365 Parking Full time

**Description**:
Housekeeping Supervisor
**What will I be doing?**

As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Housekeeping Supervisor will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Provide excellent Guest service, including VIP and other special requirements
- Comply with hotel security, fire regulations and all health and safety legislation
- Ensure the adherence to hotel brand standards at all times

**Requirements**:**
What are we looking for?**

Housekeeping Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- To have previous Hotel experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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