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Csr English Account

1 month ago

القاهرة, Egypt Teleperformance Full time

We are Hiring Customer Support Agents at Teleperformance Egypt

(English Account)

**Morning shifts and back office Available**

**Key Responsibilities**:

- Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively.
- Documenting customer interactions and feedback for future reference.
- Collaborate with other departments to resolve issues and enhance the customer experience.

**Requirements**:
**Fluency in English is a must.**

**Grads/Undergrads can apply.**

**Shift is 9 hours rotational (including 1 hour break) with 2 days off.**

**Transportation is Provided from multiple points across Cairo and Giza.**

**Salary: Up to 15K, including KPIs (calculated in Euro equivalent).**

**Benefits**:
**Social and medical insurance (up to 400k coverage per year).**

**Career development through internal programs and courses.**

**Overnight allowance.**

**Gym access.**

**Discounts at various well-known stores and brands across Egypt.**

**Career path you can easily get promoted after 6 Months.**
- **LOCATION: New Cairo/Mohandseen/ 1Kattameya**_

**Job Types**: Full-time, Permanent, Contract