English Csr

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Advansys** is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including...

**Votre rôle**: - To provide a professional first point of contact for the Customer - To accurately log all incidents/inquiries in a timely and effective manner - Diagnose fault-related cases both proactive and reactive by effectively utilizing software diagnostics and other network/products utility program wherever possible - Provide continual updates to...

**Join our Team**: **About this opportunity** Back Office IMS engineer is part of MS team who will manage and operate IMS network through performing all 2nd level operations activities. **What you will do** - Second Line MS engineer responsible for IMS, CS, UDC & fixed domains. - Responsible for project support integration & new nodes’ acceptance. -...

**Votre rôle**: Main activities Lead the relationship with existing and future partners (Voice, Data, Mobiles), in order to achieve the commercial objectives relating to the partners concerned with its two major components: Business development, Internal and external communication. Analyze technological and market trends and their impacts on the ranges...

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer Job Purpose The Brand, Sponsorships and Events Lead is responsible for...

**Votre rôle**: **Roles & Responsibilities**: **ServiceNow KCS Implementation & Training** - Train employees on the Knowledge-Centered Service (KCS) module in ServiceNow. - Ensure adoption of KCS best practices across all teams. - Develop and update training materials, guides, and documentation. **Knowledge Governance & Compliance** - Define and enforce...

**Votre rôle**: The Orange Wholesale Division is the Orange Group division that brings together all wholesale sales and purchases of telecoms products, services and supplies for third-party operators and content providers in the French domestic market and internationally. Orange Wholesale also builds infrastructures for Orange Group networks, to develop new...

**Votre rôle**: Within the Communication Services Business Line, Global Professional Services Develop and maintain innovative, sustainable and transversal Digital & Professional Services offers and capabilities on the whole CSBL scope to support all types of telco/digital integrated solutions shaped in the zones. Its mission is also to create associated...

**Votre rôle**: As IoT Connect Marketing Operation Manager: - Plan, direct, and coordinate marketing operational communication plans and programs to help our Sales channels, to increase customer interest and demand for IoT Connect products and services. - Be pivotal role within the IoT Connectivity Product Marketing team, focused on optimizing the...

**Votre rôle**: **Security Manager Job description** **Job Purpose**: - point of contact for global security topics from the customer - define the security objectives with the customer - assess, follow and improve the security level of customer’s security platforms - meet the customer and follow the customer’s satisfaction on the role Key Tasks and...

**Votre rôle**: As the Sales Performance & Strategy PMO, you will act as the central coordinator for global sales activity, ensuring structured tracking of sales performance, process optimization, and creative organization of sales initiatives. You will work closely with Business Development Managers (BDM) worldwide, providing insights, reports, and...

**Votre rôle**: A Specialized Security Change Qualification Team to support one of our major customers with high-quality technical expertise. This team will play a critical role in ensuring the seamless qualification and coordination of changes across complex IT infrastructures. **Role Overview**: **Responsibilities**: The Change Qualification Team will...