Help-desk Support Assistant

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

**Job Description**: - Provide expert technical support and assistance to end-users. - Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and disruptions. - Interact with end-users in a professional, courteous manner, delivering excellent customer service and maintaining a positive attitude. - Log, track, and manage...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - EducationJob Category - ServiceDesk & HelpdeskCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of Network Troubleshooting including but not limited to diagnose network components and elements has ability to discover any...

**Job Number** 22206232 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for...

Responsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...

We're hiring a new Front Desk Receptionist. **Responsibilities** - Extend a warm greeting to patients as they arrive. - Manage incoming phone calls and inquiries. - Schedule patient appointments efficiently. - Verify and maintain patient information accurately. - Handle payment collection with professionalism. - Maintain and organize patient records. -...

We are seeking a seasoned individual with a demonstrable track record in network security, network switches, Sophos Firewall administration, ERP systems support, and Windows Server environment management. Join our esteemed IT team and contribute significantly to maintaining a robust IT infrastructure, providing seamless support, and implementing proactive...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

Accountant knowledge is a must - proven customer Support; experience in customer support will be considered a plus - good English - organized and responsible - Excellent communication and problem-solving skills with a high level of dedication - good team player - familiar with ERP Systems is preferred our industry experience using help desk software and...

**Responsibilities**: - Provide technical support and assistance to clients. - Responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. - Document and track customer interactions and resolutions in the support ticketing system. - Collaborate with cross-functional teams to escalate and resolve complex...

**Trade Support Assistant** **Project Overview and Role**: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on seven selected sectors:...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps - Bachelor’s degree in computer science or Computer Engineering; with 1-2 years of...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 2-5 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

**Job Information**: Industry - RetailWork Experience - 1-3 yearsSalary - 6875City - 10th of RamadanState/Province - Ash SharqiyahCountry - EgyptZip/Postal Code - 44629- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application (Outlook, Printing, Scanning ) - Hardware Support (Printers, MFP, Desk Phones...

**Job Summary**: Administrate and maintain the company's internal networks and all technical issues related to all users computers. **Responsibilities**: **System & Security**: - Set a backup plan for all users data and all systems data regularly. - Search for the most updated releases to maintain up-to date software & data file security. - Participate in...

**Responsibilities**: - Greet and welcome guests as soon as they arrive at the park with a positive, helpful attitude. - Assist customers in finding the perfect activities for their interests and skill levels, making reservations, and processing payments. - Answer, screen, and forward incoming phone calls, providing accurate information in a friendly and...

**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...