Area After Sales Manager
2 weeks ago
Company Description
**About Syntegon Technology**
**Aim of the role**:
Manages service sales activities within the designated region in order to achieve the given growth target and the maintain the given order intake margin. This position is responsible for being first face to customers, tactical planning of sales activities, sales steering and controlling, develop new business, promote new products and support current customers in a designated customer base by improving competitive position and customer penetration; determining and meeting customer needs; coordinate and facilitate the solution of customer problems; coordinating, forwarding and follow-up appropriate information.
**Job Description**:
1) Understanding the market position:
Has a clear view on the actual market position in terms of market share vs. potential out of the installed base (IB)
2) Decision taking:
Has a clear understanding of the potential by customer, based on the customer categories (do-it-myself, etc..) and sets the respective sales targets within the organization
3) Business Growth:
Develops and implements a market approach strategy by defining and using tactics in order to achieve the given targets. Proactive selling of service products. Supports S&PRM in product development by bringing in the customers' perspective especially in launching, improving and growing new products in the respective market.
4) Result orientation:
Responsible for order intake (OI) and gross margin (GM1)
5) Leadership: Coordinates the local field service team in terms of service intervention planning and trainings
**Qualifications**:
- University degree in Industrial, Manufacturing, Mechanical or Mechatronics Engineering.
- 5+ years of experience in service sales,
- Willingness to travel frequently
- Strong communication skills,
- Experienced in performing changes within organizations.
- Excellent Communication Skills
- English language fluency is a must; French or German is an asset.
- Negotiation skills, Handling accounts.
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