Site Reliability Engineer

2 weeks ago

مصر, Egypt IBM Full time

Introduction

management tasks more efficiently.

We’re seeking skilled, automation-focused Network Engineers to maintain and administer the

Power Virtual Server Cloud Infrastructure-as-a-Service environment and provide reliable and secure

network operations.

The Network Infrastructure Operations Site Reliability Engineer works with clients to ensure

their specific networking requirements are provided, and handles issues reported by

monitoring/automation. Adhering to strict change control, the SRE will make required

configuration changes in the environment and perform various updates/upgrades to the Cisco

ACI-based software-defined networking environment. Constant attention to automating

manual toil is a core focus of this role.

Power Virtual Server is a fast-paced environment, our engineers provide technical support and resolve

client networking issues within the Power Virtual Server IaaS offering. They identify repetitive tasks and develop automation to reduce manual toil and seek proactive avoidance of client-impacting

events

Your Role and Responsibilities

As a Compute Operations Site Reliability Engineer, you will perform the following tasks:

- Remotely administer Power Server hardware environments across numerous datacenter

locations around the world (currently 20 datacenters and growing).
- Develop automation to reduce manual toil (automated, repetitive tasks) using shell

scripts (bash, etc), Python, Ansible, and related tools and languages.
- Perform code stack updates on infrastructure systems (VIOS, firmware, PowerVC, HMC,

Novalink, NIM servers) as well as cloud supporting systems (jump servers, sobox,

network nodes, gateways, TSM servers).
- Upload/maintain stock images.
- Remotely administer AIX and Linux servers
- Maintain User IDs (Add/delete) and passwords.
- Monitor daily/weekly backups to ensure they are working.
- Manage and maintain Nagios monitoring environment, troubleshoot scripts/plug-ins in

case of issues.
- Perform periodic Live Partition migrations, inactive migrations, or remote restarts of

customer VMs to perform system maintenance, balance workloads, or free up

resources.
- Monitor and provide details of Capacity utilized in each Datacenter.
- Attend scheduled meetings planned by customer for cutover/maintenance windows.
- Verify capacity requirements in case of provisioning failure issues by customers.
- Work with customers to resolve any RSCT issues so that LPM activities can be performed

without impacting customer workloads

Required Technical and Professional Expertise

In-depth knowledge of Power Server hardware. Significant scripting/coding experience for automating all aspects of IBM Power systems

administration.
- Automation using Python, shell scripting (bash, etc), Ansible, and related tools and

languages.
- Experience with AIX and Linux administration, commands, and networking.
- Strong experience in one or more of the following: VIO, Novalink, and PowerVC.

Familiarity with one more (to include installation, configuration, administration).
- In-depth knowledge of PowerVM including installation/configuration and

administration.
- High level knowledge of Power Systems supported Operating Systems (AIX and IBMi).
- In-depth knowledge of how storage is connected and allocated to Power systems via

NPIV connections.
- Good understanding of Power Systems network configuration at the system level.

Preferred Technical and Professional Expertise
- Experience with configuring and tuning PowerVC
- Access PowerVS resources using IBM Cloud Portal,
- IBM Cloud CLI, APIs, Terraform
- 3+ years’ experience supporOng customers using ServiceNow or Salesforce.
- Experience training new personnel on tooling and processes.
- Storage & Power RTS, MVS Network for Cisco, Juniper; general support skills

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IB

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