Junior Product Owner
1 week ago
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners.
JumiaPay is a payment platform that allows African customers to transact online and access digital and financial services.JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. JumiaPay is part of Jumia group, the leading pan african ecommerce platform, publicly listed company in the NYSE (JMIA). With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
Our ambition is to revolutionize the payment environment in Africa by:
- allowing our customers to transact securely online with local payment methods
- offering financial and digital products online
- enabling new sellers/merchants to enter the African market without worrying about the payment barriers
**Main Responsibilities**
- Provide system support and troubleshoot issues for the tools used by consumers and internal teams - 50%
- Propose new developments and changes to business process and technology - 20% (PO to deep dive & solution)
- Deep dive & prioritize issues (system issue) based on business impact for tech resolution
- Lead training and rollout of new systems or features for Jumia
- Run PMO for feature adoption/issue reporting/feedback collection
- Perform data analysis to deduce business insights (Excel, Access ) on Seller behaviour
- Aptitude for organization, flexibility and producing results in a fast-paced environment.
**Required Skills & Qualification**
- Excellent communication and numerical skills
- Microsoft Office Tools (Word, Excel, Outlook)
- Strong relationship management skills, organizational skills, coordination skills and ability to work cross-functionally and cross organizationally.
- Project Management Skills - ability to draft and run PMOs for multiple projects with multiple stakeholders
- Great attention to detail, self-motivation, time management and a high level of discipline are key.
- Strong analytical and people skills
- Flexible working hours - Shift based/after working hours.
- Good understanding of Basic Coding languages (HTML,XML, javascript etc)
**We offer**:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
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