IT Support Engineer

Career Level: **Entry Level** - Employment Type: **Full time** - Function: **Management Information Systems** The job holder is responsible for supporting and maintaining internal computer systems, desktops, laptops, servers, and peripherals. Works closely with different levels of the Technical Support and Engineering teams, with excellent online...

**Requirements**: - BSc. In Engineering or computer science or information security - 3+ years practical experience working with security solutions services - Strong presentation and communication skills - Security - related certificates are plus - Customer-oriented & negotiation skills - Fluent in English **Responsibilities**: - Developing solutions,...

**About the role**: **Job Purpose**: The Senior Tech Support Engineer is responsible for quality and overall skills enhancement of the team. **Key Activities & Deliverables**: - Acts as escalation level within the team - Create, validate, and update process documents and knowledge documents - Technical knowledge and overall skills enhancement - Coordinate...

**About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so...

Advanced Customer Support Engineer - HCM-23000074 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

**Role Purpose**: - As a - _Workplace IT Support Engineer_, you will be providing site and remote based technical support,- conducting maintenance & troubleshooting- activities as part of a dedicated regional team within the wider Infrastructure & Operations team that supports the entire organisation.- Working collaboratively through technical processes,...

**Role Purpose**: As a _Workplace IT Support Engineer_, you will be providing site and remote based technical support, conducting maintenance & troubleshooting activities as part of a dedicated regional team within the wider Infrastructure & Operations team that supports the entire organisation. Working collaboratively through technical processes,...

**About the role**: - To provide support through the Service Excellence Process to IBO Customers, including processing of Customers Calls/ Inquiries, incident opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive incidents, ensuring a professional and consistent delivery...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

Principal Support Engineer - Identity Management ACS-CSS-2300049K **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid...

**About the role**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**About the role**: Act as the point of reference and mentor for the team - Share experience and knowledge within the team - Provide day-to-day guidance and coaching - Guide the newcomers through their induction phase - Technical knowledge and overall skills enhancement - Create, validate and update technical documents and knowledge documents - Responsible...

**About the role**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

Principal SCM Support Engineer - Oracle ACS-23000078 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Responsibilities** - Works with the client to understand requirements, functionality and business processes - Translate customer requirements into deliverable products and...

Principal Financial Support Engineer - Oracle ACS-2300007A **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Responsibilities** - Works with the client to understand requirements, functionality and business processes - Translate customer requirements into deliverable products and...

Principal HCM Support Engineer - Oracle ACS-23000073 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Responsibilities** - Works with the client to understand requirements, functionality and business processes - Translate customer requirements into deliverable products and...