Assistant Vice President
1 day ago
**Why join us?**
The Wholesale NFR construct has been brought together in line with HSBC investor commitments in February 2020, and as a result this is an opportunity to shape a key component of HSBC’s future state. The Wholesale Banking (WSB) BRR & CCO operates within the Wholesale Non-Financial Risk Function in MENAT.
Wholesale Banking function is responsible for defining and implementing healthy, robust governance frameworks in the interest of fair outcomes for our customers and compliance with the needs of our stakeholders, both internal and external.
**The Opportunity**:
Reporting to the “VP Wholesale Business Regulatory Risk & Chief Control Officer” you will help define and implement the strategy, change agenda and operational management of aspects related to BRR and CCO on behalf of the Global Banking (GB) and Commercial Banking Businesses (CMB) in MENAT.
In addition to supporting the implementation of the Wholesale NFR business strategy, the “AVP BRR & CCO” will play a key role in all areas related to Non-Financial Risk Management as well as areas such as Regulatory Reporting, Product Governance, Conduct and Customer Experience.
The role holder will work closely with the wider team members to enable the business grow safely through actively managing Non-financial risks as well as managing the Business Regulatory Risks.
**What you’ll do**:
- Maintaining robust oversight of Non-financial risks across Wholesale in MENAT region, including demonstrating compliance with all applicable policies, laws and regulations.
- Managing GB & CMB MENAT Risk Governance and the continued embedding of the Risk Management Framework. Working in partnership with senior stakeholders to ensure top and emerging risks are identified, mitigated, or accepted on a timely basis. This also includes liaising with Internal Audit and second line Assurance during audits and reviews.
- Management of Wholesale MENAT Risk and Control Assessments (RCAs) actively.
- Event management - oversight of incidents across wholesale, coordination with different stakeholders to identify root causes and take appropriate actions. Also, to execute read across activities (as required).
- Issues and Actions Management - Ensure Issues and actions are appropriately managed through active follow up and collaboration with the issue owners and action owners.
- Build and maintain effective engagement with Risk Owners, Risk Stewards, Control Owners and to fully embed the 3 Lines of Defense and use of the NFRO in a dynamic way.
- Support implementation of Conduct Framework.
- Perform Product Governance accountabilities and support ongoing product governance initiatives (product launch/enhancement/demise, post implementation review, legacy products reviews, annual recertification of the Global Product Inventory etc).
- Ensure only appropriate products are provided to customers to align to their needs and rationalize the product portfolio for our customers and front-line colleagues.
- Analyze key complaint themes and drive improvement actions to improve these key complaint themes.
- Execution of parts the regulatory reporting for the UAE Wholesale.
- Participate in the annual Tax Reporting across the MENAT region for CRS and FATCA regimes.
Requirements
**What you will need to succeed in the role**:
- Understanding of Non-financial risk management, preferably gained through experience in front line, risk roles, consultancy, or audit.
- Understanding of topics related to Product Governance and Conduct Framework.
- Knowledge of HSBC Group and the CMB/ GB business, including products, services, systems & processes.
- Analytics skills and ability to perceive, organize, and assimilate information, to allow appropriate management oversight or to assist in making decisions/ evaluate gaps. This should include ability to contextualize data into business activities and conclusions.
- Ability to prioritize and work independently under pressure within a team environment.
- Proven problem-solving skills with ability to consider alternative and lateral solutions.
- Highly developed communication, presentation and influencing skills.
- Experience and ability to prepare senior governance agendas and minutes, including advanced English language writing and verbal skills
- Broad knowledge of the external environment (regulatory, political, competitors etc.).
- Proven ability to evaluate processes from end to end, design relevant controls, Key Risk Indicators (KRIs), Key Performance Indicators (KPIs) and Key Control Indicators (KCIs).
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