Store Manager

5 months ago

مصر, Egypt Chalhoub Group Full time

**Who we **are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you'll be doing**

At Chalhoub, creativity is a team effort Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
- Think hybrid by leveraging all type of point of sales online and offline.
- Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.

**Customer Experience**
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

**Operational Excellence**
- Ensure all sales and operational policies and procedures are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours

**What you'll need to succeed**
- ** Previous experince in Beauty as a store manager**:

- **Good English**

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

  • Store Operations Manager

    5 months ago

    مصر, Egypt BTECH Full time

    BTECH is Egypt's #1 omnichannel retailer and customer-financing provider for consumer electronics and home appliances, is seeking a talented, innovated, highly skilled "Store Operations Manager" to join it's growing team. The Store Operations Manager will work closely with the store teams to ensure that the store operates efficiently and effectively, Plan...

  • Assistant Store Manager

    5 months ago

    مصر, Egypt AirZone Egypt Full time

    **Company Description** AirZone is Egypt's entertainment pioneer and the first indoor trampoline park. We provide fun fitness and present new sports trends that offer awesome workouts for healthy fun. With a focus on jumping, flipping, and landing in a foam pit, we promise our customers the pure joy of flying. At AirZone, we believe that fitness can be fun...

  • Store Manager

    5 months ago

    مصر, Egypt Staff Arabia Full time

    Hiring now! Excellent vacancies in Retail Accessories Brand/Egypt Our client, is a reputable Retail Accessories Brand based in New York & expanded in Egypt in 2011, urgently requires the following positions: **Store Manager in Alexandria Branch** Main Job Requirements: - University degree is a must - 2-4 years of sales experience in the sales & retail...

  • Fmcg Store Manager

    5 months ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Store Manager Sports Egypt

    6 months ago

    مصر, Egypt GMG Full time

    The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team. **Core Responsibilities**: - Communicates store...

  • Store Manager

    5 months ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

  • Fmcg Store Manager

    5 months ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

  • Store Manager

    5 months ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

  • Fmcg Deputy Store Manager

    5 months ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

  • Store Keeper

    5 months ago

    مصر, Egypt Staff Arabia Full time

    Our Client a Leading Contracting Company in **Saudi Arabia** Specialized in Construction of large Scale HV/EHV Substations, HV Overhead Lines, Power Plants, Water & Industrial Plants Projects have vacancies for the following position: **STORE KEEPER** **Job Requirements**: - Bachelor degree with min **10 years** of experience in construction field for...

  • Store Supervisor Sports Egypt

    7 months ago

    مصر, Egypt GMG Full time

    The role holder is responsible for providing support in driving sales through the performance and development of the Store Sales team. The role is also responsible of ensuring the delivery of exceptional operational, commercial and customer service standards. **Core Responsibilities**: - Supports in delivering the store annual sales targets - Assists in...

  • Store Visual Merchandiser

    6 months ago

    مصر, Egypt BTECH Full time

    Thrive with B.TECH on a Journey that embodies the essence of your professional growth through **Stability and Security**, **Continuous Development and Advancement** in a **Well-Established Prominent Organization**, and a **Culture of Innovation and Creativity**. Join us on this exciting journey of growth and innovation! **About the job**: We are looking...

  • Store Representative

    6 months ago

    مصر, Egypt Vodafone Full time

    **What you’ll do**: Achieving sales target with quality processing orders and sales transactions as following: - new line activation voice & data. (prepaid, postpaid, enterprise). New handsets, accessories. Mnp. Mbb devices. Vf cash activation. Dsl new activation. Up-sell and cross-sell vodafone products & services. Up sell smart devices (ios &...

  • Store Supervisor

    5 months ago

    مصر, Egypt Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Shift Store Room Keeper

    5 months ago

    مصر, Egypt Savola Full time

    Supervises the day-to-day operations of Storeroom to ensure that work processes are implemented as designed and comply with established policies, processes, and procedures. - Supervise loading and unloading spare parts and chemicals shipments in order to supply the refinery with the necessary resources for production. - Assist the storekeepers in locating &...

  • Store Porter

    5 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24040265 **Job Category** Food and Beverage & Culinary **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods,...

  • Store Manager

    5 months ago

    مصر, Egypt Ritej Company of Recruitment Full time

    Fluent in English. Minimum 3 years of experience. Previous experience in: MCdonald's / KFC/ Jonny Rockets..... **Salary**: From E£10,000.00 per month

  • Store Manager

    5 months ago

    مصر, Egypt Ritej Company of Recruitment Full time

    Job location : Kuwait. Fluent in English. Minimum 3 years of experience. Experience in: Mcdonald's / Jonny Rockets / KFC / Steak'n Shake / Hardee's. **Salary**: From E£10,000.00 per month

  • Deputy Manager

    6 months ago

    مصر, Egypt Mr tailor Full time

    Manage the branch's operation. - Follow the General Manager's daily instructions. - Supervise & Manage about 8-15 employees and workers in-store to make sure they are following their job descriptions. - Handle customer needs and complaints. - Handle any financial transactions. - Coordinate staff issues. - Follow the company policies in-store & send daily...

  • Maintenance Store Keeper Sta for 6 Months

    5 months ago

    مصر, Egypt The Coca-Cola Company Full time

    **JOB SUMMARY**: - Responsible for the safe keeping of all stock located within the Maintenance Store. Controls and monitors the movement of all inventory items and ensures that inventory items are available when required - The Storekeeper is responsible for all Spare Parts Inventory operations activities including receiving, deliveries, coordinating stock,...