Operations Supervisor

2 weeks ago


Mansoura, Egypt Souq.com for E-Commerce LLC Full time

Bachelor’s degree (or higher)
- You’re an excellent communicator with fluent English (both verbal and written); you’re also able to liaise confidently with varying levels of seniority in a large organisation.
- You’re willing and able to work flexible shifts, including night-time, out of hours, and weekend shifts.

**A flexible outlook and approach**: you’re prepared to relocate, in order to meet business demands.

Job summary

We are Amazon; we pioneer.

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

To help everyone play their part, we’re looking for an innovative, data-driven, and above all customer-focused Shift Manager. We need you to help us continue building Amazon Logistics in our Delivery Station.
- You already have a customer-oriented focus and temperament, complete with excellent customer service and interpersonal skills
- You’re competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment
- A troubleshooting approach: you’re able to manage information, identify any root causes of potential obstacles and then extract and manipulate any data as may be necessary
- You possess sound business judgement, with a track record of successfully delivering quantifiable results,
- Demonstrable track record of taking Ownership: you’ve delivered projects within scope, according to agreed upon time frames, to budget
- You possess sound business acumen and judgement, with top notch Excel and data analysis skills
- Previous working knowledge of Lean techniques, such as Kaizen or Six Sigma methodologies
- Demonstrated problem-solving and analytical capabilities in fast-paced environments



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