Logistics Supervisor

**Purpose**: Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.

**Responsibilities**:

- Perform operational procedure to ensure high levels of customer service/satisfaction.
- Meet customer’s SLA’s for all customers.
- Report any information that might impact company image and brand or functioning
- Ensure meeting team’s KPI’s
- Setting KPI’s for direct reports and conduct annual review
- Ensure training warehouse staff on customized logistics procedure and requirements for new customers.
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Facilitate the flow of information horizontally and vertically
- Train and develop direct reports.
- Ensures optimal team performance.
- Monitor and manage the team to ensure performance is up to standard.
- Utilize available resources to meet customer’s SLA
- Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards
- Acts on all assigned outcomes of the quality audits.
- Adhere to all shipping and handling legislations.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Makes sure customer’s SLAs are met.
- Ensure operations is running as per standards to avoid any type of losses.
- Responsible for maintaining accurate stock levels and avoid discrepancies.
- Run the operations to avoid loss or damage related to human, customer goods or facility

**Job Requirements**:

- Experience of 2-4 Years in warehousing "Mainly Piece picking Operations" & E-commerce Industry.
- Bachelor’s Degree Holder (Logistics, Supply Chain or Industrial Engineering)
- Professional user for Microsoft office (Excel, Word, PowerPoint.. etc)
- Experience in standard concepts of a warehouse
- Analytical Skills
- Excellent written and verbal communication skills
- Leadership Skills
- Detail Oriented
- Coaching skills
- Job Location: 6th October city (Industrial zone)