Sales Representative

3 days ago


مصر, Egypt BrainCX Full time

BrainCX is the next generation of Multilingual Contact Center Outsourcing and Digital Solutions. We provide reliable global resources, premium customer experience, and affordable digital transformation strategies. Our solutions are designed specifically with businesses' needs in mind and tailored towards enabling customers through their communication channel(s) of choice

**The Position**

**Roles and Responsibilities**:
As a Sales Representative, you will have the following duties and responsibilities:

- Initiate sales with potential customers over the phone
- Provide appropriate solutions and alternatives within the time limit
- Identify and escalate priority issues
- Enter and update customer information in the database/CRM
- Follow communication procedures, guidelines, and policies
- Listen to the customers' needs to generate repeat sales
- Stay up to date on all products and inform customers of new products
- Direct prospects to the field sales team when needed

**Qualifications**:

- 1-year outbound cold calling/appointment setting experience
- High School Diploma or equivalent
- Proficient in Microsoft Office Teams, Google apps and general computer skills

**Requirements**:

- Experience in B2B appointment setting, telemarketing and/or cold-calling a must
- Prior North American telesales experience preferred
- Excellent communications skills
- Experience getting past 'gatekeepers'
- Comfortable cold calling prospective clients, 100+ **outbound** calls a day
- Perseverance and the ability to push past the "No"
- Ability to have great conversations over the phone, listen, and build rapport
- Good decision-making skills
- Organized and detail-oriented
- Excellent written and verbal communication skills
- Ability to handle and overturn objections
- No fear of rejection
- Must have your own laptop or desktop computer, webcam, wired high-speed internet, and wired USB headset

Money motivated: uncapped commission + hourly base (paid weekly)


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