Solution Area Specialist
5 months ago
Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager
- Present Microsoft’s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions
- Provide technical product overview and insights pertinent to customer need and usage scenarios
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
- Position competitive offerings and solutions in the context of customer needs and experiences
- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
- Demonstrate aspects of the technical and business solution to customers over Teams
- Execute quick technical feasibility assessments and proposal developments for the customers identified solutions
- Develop a Level 300 knowledge of Microsoft’s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, L200 certification is preferred
- Act as the key technical contact for the SMB Vendor Tele team with potential customers
- Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor
**Requirements**:
- 3-6+ years of technology-related sales or business development experience; Experience working within a technical sales or presales environment preferred.
- Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
- Understand cloud deployment and adoption planning
- Experience with cloud-based productivity, collaboration and communications solution designs, migrations, and management of technology
- An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends. Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred.
- Bachelor’s degree required, Master’s degree preferred. Major or minor in computer science, mathematics, or engineering. Experience in one of these relevant fields is a bonus: computer science, mathematics, or engineering.
- Proven track record of outstanding performance and achieving goals
- Takes initiative to independently grow technical knowledge
- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role
- Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
- Success-driven, works well in a diverse team and enjoys a dynamic and changing environment
- Passion for cloud technologies and changing the world.
- Language skills:
- English: Intermediate or Fluent (verbal and written)
- Supported market: Fluent or Native (verbal and written)
- French speaker is a must
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