Reservation Manager

1 month ago

مصر, Egypt Paradise Inn Group Full time

**Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.**

**We provide Full Board Accommodation in the Hotel for Non-Residents in Alexandria**
**We Provide Medical Insurance**

**Duties & Responsibilities**:

- Having knowledge of the entire Reservation Procedure according to the International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
- Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservations booked daily.
- Review arrival report daily.
- Responsible for the preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for the implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.
- Liaise with the Sales Department in regards to occupancy, Rates Reservation Analysis.
- Identify top-producing accounts to ensure proper recognition by Reservation staff.
- Knowledgeable in the hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supplies to each department concerned.
- Monitoring Telephone manners and general performance of reservations staff daily.
- Ensure special handling of repeat guests and very VIP guests.
- Observe and ensure that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up on tentative bookings and updates reservation status
- Reviews no-show and canceled reservations and processes charges according to the hotel’s policy
- Review room blocking for Long Stay. Suites and special group requests.
- Supervising Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status is changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, performing any other duties that might be requested by Front Office Manager or Room Division Manager.

**Job Requirements**:

- A bachelor's degree or equivalent.
- At least 10+ years of experience in hotels

**About Paradise Inn Group for Hotels and Resorts: Chain of 3 hotels in Alexandria, Egypt**

**Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort maamoura**

**1 - Le Metropole Hotel**
Built in 1902 as a heritage hotel in French style all rooms are newly renovated facing the Mediterranean coast including a view fine dining restaurant serving the finest cuisines and wine with live music and luxurious halls: les Versailles, salon soulous.***

**Locations: 52 Saad Zaghloul St, Raml Station**

The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***

**2- Windsor Palace Hotel**
Built in 1906 as a heritage hotel English style all rooms are newly renovated facing the Mediterranean coast include two restaurants: Blue Harbor Sea View (casual dining) Skyroof rooftop lounge sea view (lounge and night club) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward

**Locations: 17 El Shuhada St, Alexandria**

The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***

**3 - Paradise Inn Beach Resort Maamoura**:
Built in 1999 next to Al Montazah Gardens, in El Maamoura, The resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool which is all surrounded by a spacious garden, filled with colorful flowers and trees, includes 3 wedding venues (Blue Star Indoor Hall - Flamingo Beach - Florance garden)

**Location: El-Shaheed youssef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt**

**About Paradise Inn Group**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and

  • Reservations Manager

    2 weeks ago

    مصر, Egypt Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

  • Revenue and Reservation Manager

    1 month ago

    مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...

  • Assistant Reservations Manager

    1 month ago

    مصر, Egypt AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Revenue and Reservation Manager

    4 weeks ago

    مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...

  • Reservations Agent

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23052557 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23092054 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23050521 **Job Category** Reservations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24028513 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23013971 **Job Category** Reservations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

  • Reservation Manager

    2 weeks ago

    مصر, Egypt RIXOS Full time

    **Company Description** Rixos Alamein is a modern, luxury resort that boasts a prime position on the unspoilt, northern Mediterranean coast. This beautiful resort is a splash of colour against the backdrop of the desert, with the rich cobalt blue sea stretching out beyond the horizon and the lush gardens and green palm trees fringing the pristine sands. El...

  • Clerk-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **หมายเลขงาน** 23092054 **ประเภทของงาน** Reservations **สถานที่** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**...

  • Clerk-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 22206315 **التصنيفات** Reservations **الموقع** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...

  • Clerk-reservations

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23052557 **التصنيفات** Reservations **الموقع** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Clerk-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **İş Numarası** 23092054 **İş Kategorisi** Reservations **Lokasyon** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği sunan bir...

  • Clerk-reservations

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **Nº do Cargo** 23050521 **Categoria de emprego** Reservations **Local** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho....

  • Clerk-reservations

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23050521 **التصنيفات** Reservations **الموقع** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...

  • Clerk-reservations

    1 month ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23209241 **التصنيفات** Reservations **الموقع** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...

  • Clerk-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 24029334 **التصنيفات** Reservations **الموقع** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...

  • Clerk-reservations

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Número de Empleo** 23092054 **Categoría de Empleo** Reservations **Ubicación** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece igualdad de...

  • Senior Reservations and Ticketing Executive

    1 month ago

    مصر, Egypt Wego Pte Ltd Full time

    **Location**: Cairo **Work Arrangement**: In-office - What you will be doing: - Air Reservation and Ticketing via SABRE GDS Application: - Efficiently handle ticket exchanges, international fare quotes, refunds, quality control, contract fares, snap codes, airlines' rules, and other related tasks. - Booking and Itinerary Management: - Create and update...