French Back-office Agent
3 weeks ago
At MICO WORLD we help connecting people each other to enjoy unforgettable moments, meet friends, and have a fabulous experience through online streaming and Live chatting.
**Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various chats and resolving their complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
**Qualifications**
- Strong communication skills.
- Computer literacy.
- Fluent in French (talking and writing is a must).
- Proficiency in English is a must.
- Creative and innovative personality.
- Previous experience about customer service.
**Vacancy details**
- Flexible hours and rotational off-days.
- Attractive package.
- Transportation allowance.
- Social and medical insurance.
- Chat and mails only.
Type d'emploi : Temps plein, CDD
Durée du contrat : 12 mois
Salaire : à partir de E£9 000,00 par mois
Langue:
- Française (Exigé)
Ability to Commute:
- المعادي (Exigé)
Ability to Relocate:
- المعادي: Relocate before starting work (Optionnel)
Date de début prévue : 04/09/2023
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