Quality Coach

**Role Purpose**: TProvide Technical Coaching and mentoring with all team members of incident management team to excel operation KPI and Identifies adverse performance trends, patterns and areas where improvement can be achieved. **Key Accountabilities and Decision Ownership**: - Develop and maintain technical learning paths for the incident management...

-Job description **Why join us**: To continuously provide high quality processing GPS services to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). The role of the Collections Coaching Manager is to provide coaching to FSM’s/FSA’s who have completed their formal training and Academy and are in the BAU...

**Training & Quality** **Location** - Giza, Egypt*** Job Title: Culture & Communication Coach (German Or Italian Or French Or Spanish) **Job Description**: **Culture and Communication Trainer Role - Unlocking New Possibilities** At Concentrix, we believe that a diverse and inclusive workplace is the cornerstone of innovation and success. As we continue...

**Training & Quality** **Location** - Cairo, Egypt*** Job Title: Culture & Communication Coach (German Or Italian Or French Or Spanish) **Job Description**: **Culture and Communication Trainer Role - Unlocking New Possibilities** At Concentrix, we believe that a diverse and inclusive workplace is the cornerstone of innovation and success. As we continue...

**Required Language** German, English **Employment Type** Full time **Contract Type** Permanent **Description** **JOB TITLE**: Quality Coach **REPORTS TO**: Quality Supervisor **PURPOSE OF THE JOB** To help employees understand the client's mission and provide the customer service objectives. To enable employees to work together as partners and create...

**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and...

**Service Quality**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

We are looking for a self-motivated, dynamic, and enthusiastic **French Quality Support Specialis**t**. Who will be responsible for monitoring and auditing calls to ensure the highest level of Quality. **Responsibilities**: - Evaluate transactions with customer representatives. - Summarize findings and recommend solutions to management for individual and...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs professional, supervisory work coordinating the actions of a...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of...

ABOUT SHIFT EV: Shift EV is an electric mobility technology company, based in Cairo, Egypt. Our vision is to expedite the adoption of electric mobile solutions in Egypt and the region by developing state-of-the-art electric drivetrain solutions. Our team members are top-notch industrial and academic experts from MIT and Intel. Local and global VCs back us on...

**Main Job Duties**: - Monitor inbound & Outbound calls and evaluate agents' performance concerning the quality of service offered through all channels. - Provide clear insight into performance drivers and the levers which impact performance. - Perform mystery calls to ensure accurate and consistent information delivery to the customers. - Manage auditing...

**P3 Quality Engineer**: **Join Yazaki. Connect to the future.** **Country**: Egypt (EGY) **City**: Fayoum **Worksite / Location**: Yazaki Egypt **Job Function**: Quality (QTY) **Job Discipline**: Quality Assurance Methods **Job Family**: Quality Assurance Methods Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical,...

We are looking for a self-motivated, dynamic, and enthusiastic Bilingual (English/German) **Customer **Quality Support Specialist**. In this role, you will be responsible for monitoring and auditing customer representatives' interactions to ensure the highest level of Quality The Customer Quality Support Specialist will analyze customer service performance...

**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. **How you will contribute** You will support elements of the...

The Quality Manager ensures that the hotel standards are maintained and met at all times, while analyzing review platforms to identify priorities for improvement and to enhance the positioning of the hotel in terms of quality. **What will I be doing?** A Quality Manager drives continuous improvement across all departments and divisions associated with the...

3803 Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless...