Female Customer Service Quality Assurance

**Job Purpose**: - Quality assurance team continuously review and improve the design, performance, and efficiency of process to achieve highest productivity and proficiency levels. **Key Responsibilities**: - Audit on GCS cases, follow up and ensure End to End resolution. - Listen carefully to contact center calls and audit all info provided to...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

**Consultancy - Quality Assurance & Quality Control, CFYE Egypt.** **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West...

Main Responsibilities: - Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitored transaction - Observe, perform and realize...

**About the role?** Responsible to develop and implement quality assurance policies, conduct tests and inspections, identify production, process, or product issues, and present solutions. **What will you do?** - Outline quality assurance policies and procedures - Interpret and comply with quality assurance standards - Ensure that quality assurance...

**Description**: **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West Africa and Horn of Africa regions. The Fund will...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project?** As a Quality Assurance Analyst, you are part of the Operations team, the center of our business. Within the role, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a...

Req ID:406129 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

**Project** Description**: - Delivery Quality monitoring team is a dedicated quality group with three major responsibility areas: - Software engineering process establishment and improvement (including ASPICE assessments and tailoring of the standard process) - Quality assurance (process and work product auditing) - Tools and technologies (maintenance,...

Ensure that standards and safety regulations are observed - Address and discuss issues and proposed solutions with superiors - Document quality assurance activities and create audit reports - Make recommendations for improvement - Create training materials and operating manuals **Requirements**: - Proven work experience as a Quality Assurance Specialist...

**ABOUT US** **WHAT WE DO** | Mondia Pay is a rapidly growing FinTech company, disrupting the payment business across 60+ countries globally, with a strong focus on Africa & emerging markets. Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. **WHY WE’RE DIFFERENT |** What makes...

**About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full...

385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...

**Customer Quality Supervisor (QA)**: **Join Yazaki. Connect to the future.** **Country**: Egypt (EGY) **City**: Fayoum **Worksite / Location**: Yazaki Egypt **Job Function**: Quality (QTY) **Job Discipline**: Quality Assurance Methods **Job Family**: Quality Assurance Methods Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness,...

Manages Quality aspects and projects within area of responsibility. - Ensures and supports overall GxP conformity and Compliance with the Quality Management Systems - Ensure that Change requests are managed according to the SOPs from receipt, through to the implementation and closure. - Conduct GxP monitoring on all sections, conduct QA investigation for...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

Job Role / Function - **Quality Assurance** - Years of Experience - **Unspecified** - Career Level - **Manager** - Gender - **Unspecified** - Expiry date - **23 Feb 2023** - Job Description - Ensure compliance of the integrated management system with regulatory, statutory, and customer requirements.Perform Internal and external audits in addition to audit...