First Line Sales Manager
7 months ago
We are hiring team leaders who **KNOW** the way, **GO** the way and **SHOW **the way to their teams to ensure set commercial objectives are met if not exceeded. We are seeking people who have the ability to influence others through impactful communication capabilities and drive all for results both qualitative and quantitative.
This role requires a self-supported, motivated individual who is an authentic leader who thrives on being part of close-knit team and can inspire a dedicated sales team spread over a territorial geography to achieve business objectives in a complex and ever evolving environment
**Vacancy**:
We are hiring First Line Sales Manager for the **Orthopedic Franchise** as per the following details:
- Designation: First Line Sales Manager (FLSM)
- Location: Alexandria/Berhira/KFS
- Reporting: Business Unit Manager
- Grade:B01/B03
**Job Purpose**:
The FLSM acts as an organization before his/her team and represents a focal point of contact for both. The role is all about leading a team of regional Medical Representatives to achieve common goals and results
A. Essential Duties and Responsibilities:
**1. Business Knowledge**:
- Take full ownership of the district and its commercial success
- Know and lead the way in assigned geographical territories
- Develop and maintain sustainable partnership with KOLs of the therapy areas of responsibilities
- Thorough understanding of competitive landscape and share market intelligence as needed with business stakeholder e.g. Marketing, Key Account Team, etc.
- Maintain and expand customer base by counseling Medical Representatives; building and maintaining rapport with key customers; identifying new customer opportunities
- Professionally update diseases, products and competitors knowledge
**2.Team Development**:
- Motivate and inspire the team to consistently do their best by keeping them connected with each other and the broader Multicare's team, celebrating success and ensuring high performers are valued and recognized
- Ensure that Representatives understand marketing strategies and thoroughly communicate balanced product information
- Develop the team ensuring succession and manpower supply
- Identify and set retention plans for regional talents in liaising with the HR team
- Determine development needs for the regional team using comprehensive TNA along with the Performance Management System
- Coach, motivate and inspire assigned team to accomplish business goals and maximize their individual performance, both face-to-face and remotely
- Delegate task to the team to expose, engage and develop them by doing
**3.Achieving Business Objectives**:
- Develop and execute a regional business plan that is aligned to overall strategy and tactical objectives. Identify and diagnose under-performance early and putting in place time-based performance plans
- Actively participate in the staffing process of the team of responsibility
- Achieve sales operational objectives by contributing regional sales information and recommendations
- Ensure effective distribution of products in the district including adequate stocking and adequate coverage of all distribution channels
- Meet (if not exceed) sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Implements trade promotions by publishing, tracking, and evaluating trade spending
- Monitor and closely follow the activities of the team submitted to the CRM system. Analyze and conclude meaningful outcome
**B.Qualification/Knowledge/Experience**:
- Level of education: Life Science Degree (Pharmacy, Veterinary or Science)
- Experience: Previous experience of Pharmaceutical FLSM role is mandatory.
- Multinational experience is an advantage
- Language : English proficiency is mandated
- IT Literacy: Professional MS-Office knowledge
**C.Competencies and Behaviors**:
- Coaching skills with a passion for developing people
- A solid grasp of driving sales growth through excellent sales team execution of an integrated customer experience and a track record for driving continuous improvement
- Excellent business partnering influencing skills and ability to work across boundaries with a broad range of cross functional stakeholders
- Role-model of integrity and personal honesty
- Demonstrated Leadership Essentials
- Business planning; the ability to develop clear and logical business plans for self and/or others that allow successful implementation of commercially viable ideas
- Professional communication skills both oral and written
- Ability to influence, convince and persuade
- Coaching for results; the ability to help another person to improve their performance using a range of skills and techniques, which collectively allow the person being coached to clarify their goals
- Strong sense of accountability and autonomy
**Why MultiCare?**
With us, there are always opportunities to break new ground. We empower y
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