Billing Account Analyst vois
2 weeks ago
**Role Purpose**:
Vodafone Group Enterprise Operations delivers consistent, excellent service to all our 1700 multi-national clients. From designing to delivering extraordinary service that exceeds our customer’s expectations, we lead excellence across all our global markets and customer lifecycle. Under the guidance of our empowered business leader, joining us as a Capability Manager you can be part of ensuring our excellence transformation across for all our Enterprise customers.
As our Billing Relationship Lead, you will provide a single point of contact for designated complex customers. As a result, you will be engaging with all Vodafone stakeholders to manage all billing related customer support activities including integration of new bids.
**Key Accountabilities and Decision Ownership**:
- Responsible for managing and owning the implementation, development and automation of customised bill production, for assigned managed services customers
- Acts as a central and key contact point for the Vodafone global customers for billing quries and service.
- Maintain a disciplined, proactive approach to improve debt in query management
- Take ownership of problem and incident management, completing root cause analysis
- Accountable for ownership and escalation of billing issues
- Drive resolution of incidents and problems according to pre-specified requirements
- Collaborates with different IT teams for systems improvements and issue resolution
- Interfaces with revenue assurance teams and auditors
- Interfaces with internal and external suppliers
- Interfaces with internal VGE Account teams as well as Vodafone global customers and liaise closely with Customer representatives
- Responsible on updating the relevant systems and provides required reports.
- Ensure delivery of a positive experience for Vodafone Customers
**Core Competencies, Knowledge, and Experience**:
- Fluent English
- Excellent written and verbal communications & negotiations, as well as presentation skills.
- Excellent ability to manage customer relationships, their expectations (and define acceptance criteria), and to understand requirements of business and customer to ensure they are translated into technical delivery
- The ability to be an effective team player is essential
- ITIL v3 Foundation knowledge
- Experience of working to targets in a highly pressured environment
- Analytical skills
- Ability to adapt communication style to suit audience and situation
- Experience of working to targets in a highly pressured environment
- Excellent use of MS Office suite
- Additional languages is a plus
**Must Have Technical / Professional Qualifications**:
- ITIL v3 Foundation
- 3rd Language is a plus
**#_VOIS #movewithus**:
-
Billing Coordinator
1 week ago
مصر, Egypt ArabyAds Full time**About ArabyAds: - ** ArabyAds was founded in 2013 and we help our clients to acquire customers at scale using data & technology across diverse set of digital advertising inventories which are managed through four of our platforms i.e. Boostiny (social commerce), iConnect (influencer marketing), Adfalcon (programmatic advertising) & DeviceBoost (OEM on...
-
Data Quality/billing Analyst
2 weeks ago
مصر, Egypt Orange Full time**votre rôle**: The Data Quality/Billing Analyst within the SITA Business Unit is responsible for ensuring that all aspects of the Order-To-Bill process are followed so that each service delivered to a SITA customer, or to SITA internally, is billed correctly by Orange Business. This responsibility is designed to guarantee that the billing provided to SITA...
-
Ar Accountant
3 weeks ago
مصر, Egypt ArabyAds Full time**Job Summary** - Process billing activities for an assigned group of customers to ensure billing for those customers is complete, accurate, in the required customer format and is issued in a timely manner. - To operate the billing process in line with a set of financial and non financial KPI’s for that Customer Group. - Work effectively with internal and...
-
Billing Specialist
2 weeks ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 3 - Department Customer Operations - Career LevelSpecialist Position Location Cairo **Skills**: Accounts Receivable Finance Billing Requirements and responsibilities **Responsibilities**: Responsible for preparing day-to-day invoicing Ability to handle a large volume of transactions and billing cycles Perform data entry as...
-
Billing Specialist
1 week ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 2+ Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Excel Excellent English collection Finance Billing Requirements and responsibilities As the Invoicing Specialist, you will be working as part of the Finance Team within a fast-paced, fun, and creative...
-
Business Support Senior Specialist vois
2 weeks ago
مصر, Egypt Vodafone Full time**Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...
-
Accounting Analyst
7 days ago
مصر, Egypt Nestle Full timeAccounting Analyst **Position Snapshot** Location: Cairo, Egypt Company: Nestlé Egypt **Position Summary** The Accounting Analyst is responsible for ensuring solid financial operations by supporting the F&C Manager in the business’s decision-making as well as sound accounting and reporting for the country, while ensuring the highest standards for...
-
Billing and Collection Leader
2 weeks ago
مصر, Egypt Baker Hughes Full time**Billing & Collections Leader** **Would you like to help shape Baker Hughes’ strategic direction?** **Do you like to develop business plans for the business unit as a whole?** **Join our Baker Hughes Team!** Baker Hughes is a leader in the oilfield services industry. We offer opportunities for qualified people who want to grow in our high-performance...
-
Egypt Billing Supervisor
2 weeks ago
مصر, Egypt Baker Hughes Full time**Would you like to help shape Baker Hughes’ strategic direction?** **Do you like to develop business plans for the business unit as a whole?** **Join our Baker Hughes Team!** Baker Hughes is a leader in the oilfield services industry. We offer opportunities for qualified people who want to grow in our high-performance organization. **Partner with the...
-
Bilingual Billing Specialist
1 week ago
مصر, Egypt FlairsTech Full timeDetails Required Experience 2+ Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Excel Excellent English collection Finance Billing Requirements and responsibilities As the Invoicing Specialist, you will be working as part of the Finance Team within a fast-paced, fun, and creative...
-
Finance Analyst
3 weeks ago
مصر, Egypt Assembly Full timeContract Type: Full-time - Language: English - Arabic - Working Days: Sun-Thurs - Location: Cairo, Egypt A fantastic opportunity has arisen for a bright and ambitious Analyst to join a fast-growing digital marketing company that possess a portfolio of innovative, high profile brands. **About Assembly Global**: At Assembly, we help brands find the change to...
-
Billing Admin
3 weeks ago
مصر, Egypt Kone Full timeAs a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We believe in improving performance through inspiring, engaging and developing our people. Personal growth is strongly supported and there are significant opportunities for career development. Joining us means you will be part of a global network...
-
Billing Specialist
2 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Billing & Collections Specialist
1 week ago
مصر, Egypt RSA Full time**About Outseer** **What you’ll achieve**: **Essential Duties** - Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc. - Review new deals for completeness and required documentation daily. - Prepare...
-
Billing Engineer
2 weeks ago
مصر, Egypt Vodafone Full time**Role Purpose**: - Analyse business requirements of Vodafone Products & Services for post-paid subscribers. - Design & implement products & services in Billing domain. - Own code end-to-end from design to development on Billing platforms. - Embrace automation and DevOps techniques and use version control on the billing tools and deployments. - Ensure all...
-
Billing Engineer
2 weeks ago
مصر, Egypt Vodafone Full time**Role Purpose**: - Analyze business requirements of Vodafone Products & Services for post-paid subscribers. - Design & implement products & services in Billing domain. - Own code end-to-end from design to development on Billing platforms. - Embrace automation and DevOps techniques and use version control on the billing tools and deployments. - Ensure all...
-
Billing Specialist
2 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Billing & Collections Supervisor
2 weeks ago
مصر, Egypt Baker Hughes Full time**Billing and Collections Supervisor** **Do you enjoy being part of a Billing and Cash Collection Team?** **Are you a Billings and Collection Specialist looking for a new direction?** **Join our Oilfield Services Team!** Our Oilfield Services (OFS) business provides intelligent connected technologies to monitor and control our energy extraction assets....
-
Business Operations Billing Specialist
1 week ago
مصر, Egypt CEQUENS Full timeAs Billing Account Payable / Account Receivable Specialist at CEQUENS, you must be outstanding in data and reconciliations, working within the entire order to cash cycle and focus on day-to-day duties related to customer/vendor billing. Working closely with finance - sales (Enterprise - Wholesale), ensuring sync of payable plans with finance team and...
-
Opc Business Management Team Leader vois
2 weeks ago
مصر, Egypt Vodafone Full time**Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...