Lifecycle Communications Manager

3 months ago


القاهرة, Egypt Udacity Full time

**About Us**

Udacity is on a mission of forging futures in tech through **_radical_** talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

**ABOUT THE LIFECYCLE COMMUNICATIONS TEAM**:
collaborate with many stakeholders, and work well independently. Our team is very supportive of one another. We enjoy sharing best practices and adhere to a peer-to-peer QA process.

**RESPONSIBILITIES**:

- Work with stakeholders in both Learning Experience, Program Management, and Marketing teams to design and own the execution of campaigns
- Design experiments to improve the overall effectiveness of various communication strategies
- Develop content, including both copywriting and proofreading for certain programs
- Support the team with peer-to-peer QA. We'll provide a process and checklist to follow
- Analyze template and campaign performance data to identify areas for improvement
- Be flexible and adaptable, last-minute support for program interventions is often required
- Be a champion of channel best practices
- Follow industry trends in assessing the impact of communication plans

**QUALIFICATIONS**:

- Proven track record of designing, implementing, and delivering effective and innovative communication campaigns and programs
- Experience writing and creating customer-focused communications
- Comfort creating and running large-scale campaigns for global markets
- Proven track record of working both at the strategic and tactical level to design, develop, and execute experiments
- Strong analytical skills, specifically the ability to process, analyze, and interpret data to inform business decisions
- Experience with Blueshift, SendGrid, Eloqua, Litmus is a plus
- Experience in managing complex projects
- You will be working directly in our CRM and CDP. This requires an uderstanding of user attributes, web events, and marketing automation fundamentals
- Experience working cross-functionally
- Great interpersonal skills
- Must be highly organized

**Benefits**:
Experience a rewarding work environment with Udacity's perks and benefits
- At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person
- Flexible working hours
- Paid time off
- Comprehensive medical insurance coverage for you and your dependents
- Employee wellness resources and initiatives (access to wellness platforms like Headspace, Modern Health )
- Quarterly wellness day off
- Personalized career development
- Unlimited access to Udacity Nanodegrees

**What We Do**

Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

**Don't stop there Please keep reading...**

We believe that historically, many processes disproportionately hurt the most marginalized communities in society

Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for "6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists"

**Last, but certainly not least**

Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws.

**Udacity's Values**

**Obsess over Outcomes**:

- **Take the Lead - Embrace Curiosity - Celebrate the Assist**

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