Technical Customer Solution Manager

**Title**: Technical Customer Success Manager - Identity Verification Solutions **Function**: Commercial **Location**: Egypt **Job Type**: Permanent/Full-time **Company Overview** In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to...

**Votre rôle**: **Missions and responsibilities of the Cust. Sol. Architect** **Pre-sales Phase** - Supports and advises the project management team and the Client, and consults technical experts and engineering teams if needed - Can contribute to technical proposals in pre-sales phase (LoE, feasibility) - Has continuous knowledge of customer architecture...

**Votre rôle**: Key Tasks and Responsibilities: - Provide level 3 network support, to all network related incidents (SDWAN, WAN, LAN, WLAN, etc.) to global incident management teams. - Responsible for all operational faults/crisis for all customers supported by OBS, acting as highest operational technical escalation level - Responsible for fault isolation...

**Position**: Technical Solution Engineer In this position, Responsible for working with sales reps, business partners, and end users to create systems configurations based on customer requirements. - ** What will you be doing?** Responsible for working with sales reps, business partners, and end users to create security policies based on customer...

**Votre rôle**: Within Orange Business, the Global Platform & Services entity supports business customers in France and internationally and other operational entities of Global Delivery & Operations (GDO) in growth areas by guaranteeing the integration of solutions from start to finish. Our entity provides all Orange stakeholders with the expertise, support...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

The Application Offering Solution Architect’s (OSA) primary role is to design competitive, deliverable, and profitable solutions that enable DXCs’ clients to meet their business objectives. Drives business solutions and strategy for targeted/assigned customers of varied size and complexities. Able to lead a large, complex pursuit independently. Develops...

**About the Role**: **Key Responsibilities**: - **Solution Design and Development**: - Collaborate with stakeholders to understand business needs and translate them into scalable, effective architectural solutions. - Design and implement technical frameworks, integrations, and system architectures that align with organizational goals. - Ensure solutions...

Architect and design digital solution that fulfill the customer ambitious for digitalization and digital transformation. - Estimate the level of effort and skills/seniority required for the fulfillment of the proposal. - Develop the technical proposal to ensure total compliance to the technical aspects and review the overall proposal before submits by the...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**_IT Business Solutions Manager_** **_What this role is about?_** An important aspect of the role is ensuring that external service providers and contractors adhere to their commitments and stay within the allocated budget. **_What will you do?_** - Lead projects to adapt and implement centralized systems at the regional or local level. It encompasses...

**Position**: Solutions Engineer In this position, you will be responsible for providing pre-sales support for aligned Arrow vendors, working closely with other Solutions Engineers and Architects, as well as aligned commercial teams, to support partner and customer activities within the infrastructure technology field. **What will you be doing?** - You...

**Job Requirements** **Technical Manager - Production Enhancement**: **Are you passionate about providing complex technical solutions?**: **Do you enjoy problem solving?**: **About the team**: We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our...

The Role The main purpose of the solution architect position is designing software solutions and providing technical leadership to software delivery teams, along with accountability for the technical acceptance of the delivered solution by the customer. - Participates in vendor assessment and selection. - Collaborates with the presales team in the proposed...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

We are looking for a** Customer Success Manager** to join our start-up. **About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API...