ERP Functional Support
1 week ago
Description
- Working in IT department, supporting a variety of existing and new business systems.
- Troubleshoot and Support technical issues experienced, identified and assigned from the current deployed systems.
- Work systematically and logically to analyze situations, resolve problems, identify causes and anticipate
implications.
- Day by Day foresight to anticipate and address potential issues before they become issues.
- Strong analytical skills; attention to detail and high levels of accuracy are essential.
- Ensuring Service Quality levels are maintained.
- Ensuring all issues are handled in a timely manner.
- This role is hands on, and will include Out of Hours 24x7 support on scheduled basis.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Qualifications:
- Bachelor’s Degree in Information Technology, Computer Science or any related field.
- Certifications relevant to job activities (Optional) Microsoft Dynamics
**Experience**:
- Total Experience: 3 - 6 years
- Relevant Experience: Min. 3 years
- Industry Experience: Production industry experience would be a plus
**Skills**:
- Excellent verbal communication skills in English.
- Service-oriented with a proven ability to prioritize tasks in a stressful environment
- The ability to work independently with mínimal supervision
- Willingness to learn and explore new technologies
- Team Player
- Goal Oriented
- Able to Multi-Task
Primary
**Responsibilities**:
- Reviewing outstanding issues, ensuring users are kept informed of progress.
- Observe, evaluate and document existing business processes.
- Support the design, creation and maintenance of financial interfaces between internal and external sources.
- Observe, evaluate and document existing business processes and requirements.
- Using your skills in process mining, analyze process variations through data in order to simplify the value chain,
enhance the processes and increase productivity.
- Responsible for the design, configuration, implementation and support of Microsoft Dynamics (Business Central)
- Responsible for translating business requirements into effective and efficient solutions.
- Provide recommendations around how to leverage the system to improve operational efficiencies.
- Provide support to users and assist with troubleshooting issues and provide training
**Salary**: E£100.00 - E£9,999.00 per month
**Experience**:
- ERP Functional Support (required)
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