Site Reliability Engineer
1 month ago
**About Us**
We're leaders in technology, managing over 120K production databases and delivering 5+ SaaS products. Handling an average of 15K req/min, we're committed to reliability and scalability. Join us in driving technological advancement and making an impact worldwide.
**Job Summary**
As Site Reliability Engineer, you will assist in maintaining the reliability, availability, and scalability of our accounting SaaS platform. Working closely with experienced SREs and development teams, you will learn how to automate infrastructure, optimize performance, and respond to incidents efficiently.
You'll have the opportunity to develop your skills in cloud technologies, automation, and performance monitoring while gaining hands-on experience in managing and improving production environments.
**Responsibilities**
- **System Monitoring & Alerting**: Assist in configuring and maintaining system monitoring tools to proactively identify issues before they affect users.
- **Incident Management Support**: Collaborate with the SRE team during incident responses, helping to document issues and learning from post-incident reviews.
- **Automation Support**: Help improve the deployment process by automating manual tasks under the guidance of senior engineers.
- **Documentation**: Assist in maintaining and updating system documentation, playbooks, and procedures for reliability-related tasks.
- **Learning & Development**: Continuously develop technical skills in cloud infrastructure, scripting, and automation tools through mentorship and hands-on experience.
- **Collaboration**: Work with cross-functional teams including development, operations, and QA to help ensure reliable service delivery.
- **Security**: Work with the security team to implement and maintain security measures, ensuring systems are compliant with security protocols and industry best practices.
**Qualifications**
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Some experience or academic exposure to software engineering, DevOps, or cloud technologies (internships or personal projects are acceptable).
- Basic knowledge of scripting and automation using languages such as Bash, Ruby, JS or another programming language.
- Understanding of basic cloud platforms (AWS, Azure, or Google Cloud).
- Eagerness to learn about system monitoring, logging, and alerting tools.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication skills and ability to work in a collaborative environment.
- Familiarity with containerization technologies (e.g., Docker) is a plus
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