Technical Lead

5 months ago

القاهرة, Egypt Vodafone Full time

**Role purpose**:
You will be operating in an agile environment, challenging architectures, reviewing HLDs & LLDs, aware of new product features and actively contribute to the Product backlog in the form of “Operations by Design” requirements. You will become a key part of major ongoing and upcoming IoT success story.

**Core competencies, knowledge and experience**:

- Proactive individual, with leadership characteristics and strength in working within a virtual team with the ability to influence & build effective relationships with peers across the business.
- Good understanding of internet of things technologies & architecture.
- Excellent problem-solving, troubleshooting, analytical and debugging skills.
- Strong skills in Platforms’ integration, software development for internet, mobile and/or communications technology
- Strong interest to work in an international, fast-moving, agile & cross functioning environment
- Excellent communication & presentation skills in English (both written and spoken)
- Proven track record of software support with DevOps & CI/CD tools.
- Experience in development & programming background
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Leadership & coaching skills

Language requirements:

- English (B2 or above)

Any other non-native language is an advantage.

**Key accountabilities and decision ownership**:

- Always consider and implement different aspects of continuous integration & deployment to ensure high level of Ops automation
- Partner with development teams to improve services through rigorous testing and release procedures
- Act as technical SME within the team and coach other team members to grow their knowledge in relevant technologies
- Support the team members to solve complex incidents and problems.
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplifts
- Balance feature development speed and reliability with well-defined service level objectives
- Continuously enhancing our monitoring and alerting to prevent incidents.
- Run the production environment by proactive monitoring availability and taking a holistic view of system health
- Design, implement, and maintain monitoring strategies and tools for our important metrics
- Improve reliability, quality, and time-to-market of IoT suite of software solutions
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- To support and deploy software packages as per Release commitments and ensuring smooth transition to production
- Responsible for Incident management to fix, diagnose and resolve software problems quickly and efficiently as per agreed SLAs.
- Responsible for Problem management to identify and manage RCA of incidents and implement preventive actions.
- Communicate and manage different stakeholders and vendors’ interfaces.
- Consistent knowledge and documentation sharing among the team.

**Must have technical / professional qualifications**:

- 5+ years of proven hands-on experience in integrating and supporting end-to-end enterprise solutions.
- Proven ability to analyse high-level (HLD) & low level technical (LLD) software architecture and translate them into Operation requirements.
- Expert level in Unix/Linux administration and hands-on experience with shell scripting.
- Strong experience in CI/CD tools & technologies such as Git, Jenkins, Nexus, SonarQube, Salt, etc.
- Strong experience in IaaC tools such as Terraform, cloud formation, etc.
- Strong background in infrastructure deployment, management and operations on public cloud providers ( AWS or Azure)
- Ability to program with one or more high level languages, such as Python, Java and JavaScript
- Strong background with containerisation (Docker and kubernetes)
- Strong working experience with monitoring tools such as Prometheus, Grafana, CloudWatch, centreon.. etc.
- Familiar with Microservices architecture.
- Proven hands-on experience with cloud and web services technologies (e.g., WSDL, REST, JSON, XML, SOAP, etc.)
- Hands-on experience with NoSQL databases, such as MariaDB, Postgres, Keycloak, Redis, MongoDB, etc.
- Good understanding of the Mobile network architecture and protocols
- Experience in Thingworx IoT platform is a plus
- Good understanding for ITIL

BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.

_VOIS#WeMoveTheWorld#MoveWithUs

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