Consumer Engagement Associate
7 months ago
**Consumer Engagement Associate**
**POSITION SNAPSHOT**
Location: Egypt
Company: Nestlé
***
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
**A DAY IN THE LIFE **
- Ensures Nestlé CES standard instructions on consumer complaints handling process is handled appropriately and in a timely manner.
- Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard Instructions on Consumer Complaints Handling.
- Resolve customer inquiries, comments, and complaints of consumers.
- Ensures proper encoding of all information received from consumer and other cross functional teams in the CRM Tool.
- Ensures proper notification and escalation of critical complaints and irate customers.
- Follows the changes in the messaging and the ways of working.
- Executes additional tasks from the Line Manager, SPOC from the Brand teams and the CES Manager.
**ARE YOU A FIT?**
- Bachelor’s degree in marketing, business studies, communications, journalism, media studies, psychology.
- Strong interpersonal skills, team-oriented attitude.
- Strong verbal and written communication skills in **French & English.**:
- Ability to multitask and prioritize.
- Interest in digital and social media industry, current online trends and marketing tactics
- Capacity to learn new skills and master new tools is a must.
- Attention to details.
-
Consumer Engagement Associate
6 months ago
مصر, Egypt Nestle Operational Services Worldwide SA Full time**Consumer Engagement Associate** **POSITION SNAPSHOT** Location: Egypt Company: Nestlé *** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. **A DAY IN...
-
Consumer Engagement Associate
6 months ago
مصر, Egypt Nestle Operational Services Worldwide SA Full timeConsumer Engagement Advisor POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Full-time Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A DAY IN...
-
Consumer Engagement/ Call Center Supervisor
6 months ago
مصر, Egypt Nestle Operational Services Worldwide SA Full timeConsumer Engagement Supervisor POSITION SNAPSHOT Company: Nestlé Business Services Location: Cairo, Egypt. Department: Integrated Marketing Services Bachelor’s Degree Holder Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of...
-
Amesa Consumer Engagement
7 months ago
مصر, Egypt PepsiCo Full timeOverview: **AMESA Consumer Engagement & Marketing Capability Sr. Director** **PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes...
-
Client Engagement Specialist
6 months ago
مصر, Egypt Marketeers Research Full timeThe Accelerated Management (AM) Associate Program gives junior business professionals the opportunity to accelerate their career progression toward business leadership and experience managerial roles at an early stage in their career life. **Career Advancement Path**: - Junior Client Engagement Specialist - Associate Client Engagement Specialist - Client...
-
Consumer Brand Manager(Aptamil)
6 months ago
مصر, Egypt Danone Full timeAbout the job Danone MENA is looking for a highly dynamic **Consumer Brand Manager - Aptamil-MENA **for its Specialized Nutrition Business in the Middle East and North Africa region to be based in **Cairo, Egypt.** **1- Business Context**: - Development and implementation of the Bebelac, First Diet and Local Brands marketing strategy and plans to support...
-
Consumer Brand Manager
6 months ago
مصر, Egypt Talent Pal Full timeAbout the job Danone MENA is looking for a highly dynamic **Consumer Brand Manager - Bebelac, First Diet and Local Brands **for its Specialized Nutrition Business in the Middle East and North Africa region to be based in **Cairo, Egypt.** **1- Business Context**: - Development and implementation of the Bebelac, First Diet and Local Brands marketing...
-
Consumer Brand Manager
6 months ago
مصر, Egypt Danone Full timeAbout the job Danone MENA is looking for a highly dynamic **Consumer Brand Manager - Bebelac, First Diet and Local Brands **for its Specialized Nutrition Business in the Middle East and North Africa region to be based in **Cairo, Egypt.** **1- Business Context**: - Development and implementation of the Bebelac, First Diet and Local Brands marketing...
-
Associate Product Manager
7 months ago
مصر, Egypt Convertedin Full time**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...
-
Brand Activation Associate Analyst
7 months ago
مصر, Egypt PepsiCo Full time**Responsibilities**: - Responsible for supporting Associate Marketing Manager the delivery of Brand Growth through implementing brand tactics & activities - Leads full Category priorities implantation & operational work: - Responsible for implementing Marketing activities to strengthen Brand Power - SAP initiation/ product development / regulatory...
-
Brand Activation Associate Analyst
6 months ago
مصر, Egypt PepsiCo Full time**Responsibilities**: - Responsible for supporting Associate Marketing Manager the delivery of Brand Growth through implementing brand tactics & activities - Leads full Category priorities implantation & operational work: - Responsible for implementing Marketing activities to strengthen Brand Power - SAP initiation/ product development / regulatory...
-
Innovation & Commercialization Associate Manager
6 months ago
مصر, Egypt PepsiCo Full timeOverview: The Innovation & Commercialization function is part of the broader Marketing Category organization (including Marketing, Insights, Design, Consumer Engagement), and plays a key role in PepsiCo’s accelerated growth agenda across the business. The purpose of the Innovation & Commercialization function is to **Power Positive Growth** **by...
-
Associate Manager
6 months ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...
-
Senior Associate, Key Accounts Manager
6 months ago
مصر, Egypt SC Johnson Full time**JOB TITLE**: Senior Associate, Key Accounts Manager **Location**: Cairo, Egypt **OVERVIEW**: **About the role**: This Role is accountable for hiring, coaching, and following up and motivating Cairo’s Key Accounts trade field sales team to achieve the highest perfect store scores BDA compliance rates and healthy stock level to support the business, the...
-
Payroll Associate
6 months ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Global Solutions invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...
-
Payroll Associate
7 months ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Global Solutions invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...
-
Audit Associate
7 months ago
مصر, Egypt SSC Egypt Full timeAs an Audit Associate, you will play a vital role in performing audits and assurance engagements for our clients. You will work closely with our experienced team to deliver accurate, thorough, and efficient audit services. This position offers a unique opportunity to gain valuable experience in the field of auditing and build a strong foundation for your...
-
Associate Accountant
6 months ago
مصر, Egypt Ecolab Full timeEcolab is seeking an **Associate Accountant** to join our Finance team. In this entry level position, you will be responsible for maintaining accurate accounting records and financial controls for specific business groups. **What’s in it For You**: - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve...
-
Associate Product Manager
6 months ago
مصر, Egypt Aramex Full time. **Purpose of the Job**: The main objective of theIT Associate Product Manager is to be part of the global logistics IT product team with knowledge & ownership of all Logistics IT products & solutions offered to all Aramex internal or external clients. **Role & Responsibility** - Facilitate meeting and discussion with business & operational decision...
-
Senior Associate, Marketing Commercialization
6 months ago
مصر, Egypt SC Johnson Full time**JOB TITLE**: Senior Associate, Marketing Commercialization **Location**: Cairo, Egypt **OVERVIEW**: **About the role**: In this role you will be responsible for Marketing Commercialization activities for the largest category within the Egypt and North Africa geographic cluster of MENAPT. You will be accountable and responsible for the health and growth...