Hostess-crowne Plaza West Cairo-arkan

4 weeks ago

مصر, Egypt Crowne Plaza Hotels & Resorts Full time

About Us:
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.

Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge.

We are currently looking for a Hostess to join our amazing team at Crowne Plaza West Cairo - Arkan

Your day-to-day
- Welcome guests to the venue.
- Notify the supervisor of any large parties.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Inquire with the kitchen what the daily specials are for the shift.
- Escort customers to assigned dining or bar areas.
- If a guest has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
- Greet customers upon their departure.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g. children, elderly).
- Answer incoming calls and address customers’ queries.

What we need from you
- Previous work experience as a Hostess or Waiteress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Excellent customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Very good command of English

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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