Sr. Specialist, Customer Center

7 months ago


Cairo, Egypt Orange Full time

Welcome customers to the customer center. -Handle customer's complaints and inquiries and provide solutions to their problems. -Sell mobinil products and services and ensure proper collection of required documents. -Sell value added services to customers. -Coordinate with other departments to solve customers’ complaints.
Education -University graduate. Experience -0-1 year experience in direct shops or customer service. Skills and abilities -Very good English both spoken and written. -Very good computer skills. -Good communications and selling skills. -Ability to work in a team. -Ability to work on shift bases.



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