Airport Operations Agent

14 hours ago


Cairo, Egypt Fedex Full time

Respond to Customs trace agents inquiries and communicate with the brokers for feedback - Monitor and measures all airport activates and service levels - Dealing with customs authority for different aspects and requirements rolls & regulations - Dealing with customers or brokers and Evaluate the needed paperwork’s for custom clearing process - Respond and communicate to inbound and outbound gateways - Dealing with airlines carriers for line-hull rates, activates and commitments - Develop and maintain a positive client relationship by providing routine follow-up and worked resolutions. - Document and escalate any custom issues related to customs clearance or service errors. - Work with superiors to improve productivity, manage workload of team and Monitor work schedules. - arrange and update departments reports as well as custom daily functions communications to other departments - Provides information to new-hires on the company policies and work/department procedures. - Develop constructive and cooperative working relationships with the team members, as well as cross functionally - Meeting customers at airport in rush hours or in the case of staff shortage or emergencies. - Responsible for filling all administration documents of airport department. - Any other relevant tasks assigned by the line manager
Egypt Express (EE) is a joint stock company registered in Egypt and has been the licensee of Federal Express Corporation since 1998. Its headquarter is in Cairo and it employs more than 700 employees.


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