Vsat Field Service Representative
7 months ago
The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in Egypt/ the surrounding countires.
Tasks
- Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC’s, LNB’s, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KVH, Orbit, Intellian), and out-of-band management.
- Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
- Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.
- Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
- Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
- Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.
- Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.
- Maintain the proper up-to-date documents in order to travel on short notice.
- Meet all HSE requirements and certifications to perform job duties.
- Other duties as assigned.
**Requirements**:
- Possess all required certifications for Offshore traveling as needed.
- Experience working on VSAT platforms, iDirect, Comtech, Newtec..etc.
- Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).
- The English language is required, and any other Asian local languages are plus.
- Have access to a Spectrum Analyser and Test Equipment as needed.
**Benefits**:
Remote and flexible working Days ( Call Out)
Have access to the Global Satcoms Academy
Very good pay ( Task based and Daily rate)
-
Head of Otb Coes
6 months ago
مصر, Egypt Orange Full time**votre rôle**: The Head COE’s, in OTB Egypt is a senior management position, leads the worldwide Internal optimization projects activities in Cairo as well as the Build & RUN activities for all the VSAT Customers. He/she guarantees a strong interaction with the different OINIS stakeholders (Migration Factory & Satellite Factory) as well as different...
-
Field Services Engineer
6 months ago
مصر, Egypt GE HEALTHCARE Full time**Job Description Summary**: Field Service Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all GE Healthcare equipment models in specific modality or other modalities in the assigned area. GE HealthCare is a leading global medical...
-
Field Sales
6 months ago
مصر, Egypt Tagaddod Full timeWe are looking for a Sales Representative to help us increase sales and address customer needs within **Ismailia, Egypt** Our Sales Representative responsibilities include presenting our products and services to potential clients, identifying specific consumer characteristics and recommending ways to promote and sell our products. **Responsibilities** -...
-
Customer Service Representative
5 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
Customer Service Representative
5 months ago
مصر, Egypt Staff Arabia Full time**Excellent Vacancies in Qatar** **وظائف ممتازة بدولة قطر** Our client is one of the biggest companies in Middle East that focused on fast-moving consumer products, consumer electronics and home appliances, office equipment and software business solutions and office furniture. Requires the following positions urgently: - **Customer...
-
Customer Service Representative
6 months ago
مصر, Egypt Sutherland Full timeRole Description This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer...
-
Associate Inside Service Sales Representative
5 months ago
مصر, Egypt Juniper Networks Full timeThe **Associate Inside Service Sales Representative **, being an integral part of Juniper EMEA Services Sales team, is responsible for growing customer accounts within assigned vertical, region or geographical area. The position involves a combination of sales responsibilities, quote preparation and data administration. Associate Inside Service Sales...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...
-
Multimodality Field Services Engineer
5 months ago
مصر, Egypt GE HEALTHCARE Full time**Job Description Summary**: Field Service Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives in Upper Egypt Area, ensuring Customer Satisfaction, and maintaining all GE Healthcare equipment models in specific modality or other modalities in the Upper Egypt. GE HealthCare is a leading...
-
Customer Service Representative
6 months ago
مصر, Egypt Block Gemini Full time**Job Title**:Customer Support Representative **Company**: Block Gemini **Location**: Giza, Mohandessien **Job Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and issues efficiently and effectively. - Provide product/service information and guidance to customers. - Collaborate with the team to ensure customer satisfaction and...
-
Field Coordinator Dayrout
5 months ago
مصر, Egypt Coptic Orphans Full time**Field Coordinator Dayrout** **Purpose of the Job** Coptic Orphans is seeking a full time Field Coordinator in Assuit to assist in overseeing program implementation in ( Dairout, Deir El Maharak, part of Manfalout ) and the work of the Volunteer Representatives in fulfillment of the organization's stated goals and policies. **Essential Functions and...
-
Field Service Engineer
6 months ago
مصر, Egypt ITI Technology Full timeAs a highly developed Field Service Engineer, this individual has had extensive training and experience in the support of one or more products in the non-intrusive detection field. This individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses advanced electromechanical product training, including...
-
Telesales/customer Service Representative
5 months ago
مصر, Egypt NAOS Solutions Full time**NAOS Talents** is seeking a highly motivated and skilled **Telesales/Customer Service Representative** to join one of our international clients, a leader in the Telemedicine Field. As a Telesales/Customer Service Representative, you will be responsible for promoting and selling our cutting-edge service to potential customers over the phone. You will also...
-
Early Career Trainee
6 months ago
مصر, Egypt GE Healthcare Full time**Job Description Summary**: As an Early Career Trainee - Field Service Engineer, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a Women's' health. You will be in charge of Interventional and X-Ray (WIX)...
-
Wireline Field Specialist
6 months ago
مصر, Egypt Baker Hughes Full time**Wireline Field Specialist**: **Would you like the opportunity to learn cutting-edge technology?**: **Do you enjoy creating innovative and strategic solutions to solve complex problems?** **Join our Field Service team** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and...
-
Customer Service Representative
5 months ago
مصر, Egypt Teleperformance Full timeJob description **Job description** **JOB TITLE**: Customer Service Representative **SALARY**: Up to 15 K EGP depending on English level plus 1000 overnight allowance **LOCATION**: Fifth settlement / Mohandeseen Cairo, Egypt (from site) **ABOUT THE COMPANY**: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of...
-
Customer Service Representative
6 months ago
مصر, Egypt Block Gemini Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Trip Coordinator). This role involves coordinating with drivers and customers for hourly and scheduled trips, assigning drivers for trips, and ensuring smooth communication and coordination between all parties involved. **Responsibilities**: -...
-
Customer Service Representative
6 months ago
مصر, Egypt Intelcia Egypt Full timeWe are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...
-
Customer Service Representative
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK human capital is hiring Customer Service Representatives for insurance company. - **Requirements**_: - Very Good English Level - Previous experience as a CSR for at least 6 months - Males only - Graduates only - Max age is 30 - **Benefits**:_ - Social and Medical Insurance After Probation period - Metro Subscription after probation period - Bus after...
-
Manager Service Delivery
6 months ago
مصر, Egypt Speedcast Full timeManager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...