Programme Associate, Non-food Items
1 month ago
Context
Responsibilities: Work closely with the Direct Assistance team to conduct regular needs assessments, identifying vulnerable migrants requiring Non-Food Items (NFIs).
In collaboration with supervisor and in coordination with implementing partners, identify target areas and carry out NFI distribution missions, and monitoring timely and effective service delivery.
Liaise with the procurement team to obtain quotations and identify potential vendors, verifying that NFIs meet quality standards, are cost-effective, and delivered within budget.
Facilitate the equitable and transparent distribution of NFIs to eligible beneficiaries, coordinating logistics and resolving any distribution challenges.
Track the effectiveness of NFI distributions and evaluate their impact on beneficiaries, recommending adjustments as needed.
Verify that all distribution activities are well-documented, including beneficiary details, item quantities, and locations.
Compile and submit regular reports on NFI distributions, including key outcomes, challenges faced, and recommendations for improvements.
Collaborate with other implementing partners, UN agencies, and stakeholders to promote cohesive and efficient service delivery.
Provide input on SOPs: Review, comment, and provide insights on draft and existing Standard Operating Procedures (SOPs) related to the PxD unit to enhance operational efficiency.
Participate in monthly meetings with UN agencies and external partners, sharing updates and assisting in the presentation of statistical reports on NFI activities.
Support tasks related to providing assistance and counselling to beneficiaries, verifying that their needs are addressed effectively.
Maintain and validate migrant and beneficiary data in IOM databases, including MIMOSA, while regularly compiling and analyzing statistics and profiles.
Uphold strict confidentiality standards for all beneficiary data and information.
- Perform other related tasks as assigned and be available for duty travel as required.
Qualifications: Education
Bachelor’s degree in Social, Political Sciences, Psychology, International Relations or related field from an accredited academic institution with three years of relevant professional experience; or
High School diploma with a minimum of five years of relevant professional experience in humanitarian work, migrant assistance, or related fields..
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
Familiarity with financial aid processes, procurement procedures, and handling Non-Food Item (NFI) distributions.
Experience working with international organizations, NGOs, or government agencies on migration or protection issues.
Experience working with Excel and databases.
Thorough and demonstrable knowledge of migration issues and how these may impact the vulnerability of a person.
Experience in working with migrants and/or refugees.
Experience in the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and data analysis.
Knowledge of UN and/or bilateral donor programming.
Proven communication skills.
Willingness to upskill as required by the tasks to be performed - corresponding measures are agreed with the management skills
Ability to produce accurate and timely reports on program activities and beneficiary outcomes.
Languages
For all applicants, fluency in English and Arabic languages is required (oral and written).
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies - behavioural indicators (Level 1)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organizatio
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