Total Quality Team Leader
2 months ago
Monitoring customer complaints calls with customers.
- Coaching call center agents to enhance the quality.
- Monitor and present employees’ performance.
- Develop and maintain documents for various processes, and assist in preparing appropriate development plans.
**Areas the job impacts**:
- Customer Support
- Non-Voice Contact Center.
- Customer experience and satisfaction.
- Proven experience in quality control in the call center industry.
- Good understanding of various teaching methodologies and tools.
- Proficient in MS Office especially PowerPoint.
- Good time-management skills.
- Ability to multi-task.
- Strong interpersonal and communication skills.
- Critical-thinker and problem-solver.
- Excellent understanding of operation procedures.
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Quality Team Leader
4 months ago
القاهرة, Egypt SWATX Full timeLead, monitor and assist the quality control engineers and their deliverables within the project to assure successful delivery within time, scope, quality, and budget. Responsible for quality control of the project. **Work Experience**: 6+ years with a minimum of 1 year being a leader. **Education Qualifications**: B.Sc. Degree in Computer Science,...
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Associate Manager, Total Rewards
4 months ago
القاهرة, Egypt Majid Al Futtaim Full timeDescription **JOB TITLE** Total Rewards Associate Manager | MAF Global Solutions | Human Capital **ROLE SUMMARY** The role is responsible for providing support to the Total Rewards team, conducting key activities such as Job evaluation, Market intelligence, Salary surveys and benchmarks to support Human Capital decision making. Analyze benefits and rewards...
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Quality Control Team Leader
3 months ago
القاهرة, Egypt Property Finder Full timeFounded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among...
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Meta Compensation
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القاهرة, Egypt GE Vernova Human Resources Full time**Job Description Summary**: The META Regional Compensation & Benefits Leader has oversight of GE Vernova compensation, benefit and pension programs across GE Vernova populations located in the META region (META region includes Middle-East & Gulf countries, Turkey and Africa region) The META Regional Compensation & Benefits Leader should build and maintain...
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Bo Team Leader
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القاهرة, Egypt Ericsson Full time**Join our Team**: **About this opportunity** The Team Leader for 2nd Level operations Network Security is working within Operations, reporting to BO Core & IP domain Manager. The 2nd Level operations Network Security Team Leader will work in close connection and alignment with all Team Leaders, MSIP and any other units and organizations needed. **What you...
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.NET Team Leader
2 months ago
القاهرة, Egypt German University in Cairo Full time**Responsibilities**: - Collaborate with cross-functional teams to gather and understand project requirements, ensuring alignment across all development and testing efforts. - Architect and implement solutions that meet business requirements, emphasizing scalability, performance, and user experience. - Conduct reverse engineering of existing systems to...
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Call Center Team Leader
3 months ago
القاهرة, Egypt DotLynx Full timeWe are seeking a motivated and flexible Call Center Team Leader to join our dynamic team, overseeing a medical client account. Must be: - Completed university degree, with minimum 2 years as a team leader/ MSE. - Completed military service (for Males) - Excellent communication skills, excellent written and spoken English. **Key Responsibilities**: - Lead...
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Factory Leader
7 months ago
محافظة القاهرة, Egypt Jonsson Workwear Full timeThe Jonsson Manufacturing team is responsible for bringing our garments to life by consistently producing high quality product in order to serve our customers brilliantly. Part of Jonsson Manufacturing is based in Lesotho and manufactures most of the Jonsson Workwear apparel products across 7 factories, a centralised Cutting Room, Customisation Facilities...
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Team Leader
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القاهرة, Egypt Between for real estate Full time**We're Hiring: Sales Team Leader** **Location**: Heliopolis, Cairo, Egypt **Key Responsibilities**: - Lead, coach, and motivate a team of sales agents to achieve and exceed sales targets. - Develop and implement effective sales strategies, ensuring the team meets company goals. - Monitor and assess individual and team performance, offering support and...
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Operations Team Leader
1 month ago
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Packaging Team Leader
5 months ago
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Service Team Leader
3 months ago
القاهرة, Egypt ABB Full time**Service Team Leader**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This...
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Customer Operations Team Leader
3 months ago
القاهرة, Egypt Homzmart Full time**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...
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Service Point Team Leader
3 months ago
القاهرة, Egypt DHL Full time**Job Purpose**:The jobholder is directly responsible for the performance of his/her team and carries out the daily monitoring of the Advisors work output, thereby maintaining a consistently high level of service. The Team Leader is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and...
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Production Team Leader-1
4 months ago
القاهرة, Egypt International Flavors & Fragrances Full timeJob Summary Oversee the production operations and guarantee that manufacturing remains smooth and efficient by monitoring employees and organizing workflows so that deliver the plan with full compliance with EHS, Quality standards and in the planned time frame - Assuring safe and clean work environment during the shift by direct supervision over the...
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Director of Quality
3 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24216758 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for communicating the concept of Total Quality Management...
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People Ops and Total Rewards Partner
2 months ago
القاهرة, Egypt b_labs Full timeb_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and...
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Onboarding Team Leader
4 months ago
القاهرة, Egypt Block Gemini Egypt Full time**Company**: Block Gemini Egypt **Position**: Onboarding Team Leader **Role Overview**: **Key Responsibilities**: - Lead and manage the onboarding team, ensuring that all targets are met. - Develop and implement strategies to effectively onboard limousine companies onto the platform. - Provide training, coaching, and support to team members to enhance...
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Technical Team Leader
5 months ago
القاهرة, Egypt PERI Full time**Location**:Cairo, SA, 11341**Company**:PERI Saudi Arabia Limited**Technical Team Leader** Technical **What you'll do on a typical day**: - Ensuring all design solutions are safe, technically accurate, compliant, and cost effective - Ensure communication and collaboration across sales, engineering and operations departments - Assist sales team with...
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Rolling Stock Team Leader
4 months ago
القاهرة, Egypt ALSTOM Full timeReq ID:468444 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...