Help Desk Specialist

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

**Responsibilities** - Handle Social insurance and Labor office transactions - Fill and correspond documents to social and labor office ( social insurance requests and cancellations, form 2, indebtedness, emergency aid funds) - Update and renew employee contracts and promotions on HITs system. - Draft and keep records of employee custodies “Laptops and...

**HR Service Desk Senior Specialist.HR BP & HR Shared Services** **-** **(** **230000N0** **)** **Description** **Job Purpose** To act as a first line support in handling and solving Etisalat, ISP & EGS employees inquiries and problems. To ensure the quality of provided services & information to all staff **Report To Position Name** Receive, review, new...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230001JS** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230000TG** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **2300025T** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230001Y2** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps - Bachelor’s degree in computer science or Computer Engineering; with 1-2 years of...

**Role Purpose**: - Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified). - Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - EducationJob Category - ServiceDesk & HelpdeskCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of Network Troubleshooting including but not limited to diagnose network components and elements has ability to discover any...

**Responsibilities**: - Greet and welcome guests as soon as they arrive at the park with a positive, helpful attitude. - Assist customers in finding the perfect activities for their interests and skill levels, making reservations, and processing payments. - Answer, screen, and forward incoming phone calls, providing accurate information in a friendly and...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

Respond to customer queries in a timely and accurate way, via phone - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers -...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...