E2e Troubleshooting Supervisor

About the job IN Skill Center, Sr. Supervisor **Purpose of the job** Act as second level of support for operations team and promptly react to their complaints and fix any issue according to the agreed SLA in the centralized support contract by handling of all non-emergency, non-3rd party and non-HW related cases on the charging system nodes. **Duties and...

**Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...

**Purpose of the job** Act as second level of support for operations team and promptly react to their complaints and fix any issue according to the agreed SLA in the centralized support contract by handling of all non-emergency, non-3rd party and non-HW related cases on the charging system nodes. **Duties and responsibilities** - Provide technical support...

About the job Sr. Supervisor, VAS & IN QoS **Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers,...

**HVAC Dairy Deputy Supervisor** - At least 3 years experience in Ammonia and Freon refrigeration system - Experience in air handling units - Knowledge in electrical related troubleshooting jobs - Educational Background : Diploma in Engineering Technology - Proficient in English communication

**HVAC Ice Cream Deputy Supervisor** - At least 3 years experience in Ammonia and Freon refrigeration system - Experience in Ice Cream continuous freezers is an advantage - Knowledge in electrical related troubleshooting jobs - Educational Background : Diploma in Engineering - Proficient in English communication

Basic Qualifications - Multi skilled in both electrical and mechanical disciplines with at least 5 years’ experience. - Solid foundational knowledge of PLC based controls systems and mechanical componets - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. - Understanding of OEE and...

Basic Qualifications - Multi skilled in both electrical and mechanical disciplines with at least 5 years’ experience. - Solid foundational knowledge of PLC based controls systems and mechanical componets - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. - Understanding of OEE and...

About the job Sr. Supervisor, DevOps Engineer **Purpose of the job** As a Data Lake operations support specialist you'll work in a Big Data environment, to design, develop, implement and support high quality, reliable and resilient big data systems. You will be working on deploying, configuring, monitoring, supporting and troubleshooting hardware,...

About the job Supervisor, RPA Developer **Job brief**: Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations. **Responsibilities**: 1. Identify and designing business processes for automation. 2. Analyze and document client solution architecture to support Intelligent...

**Role purpose**: Core competencies, knowledge and experience: Full responsibility of the E2E infrastructure on Cloud (AWS, GCP), i.e: new implementation, integrations & solving incidents. System integration with other cloud and On-prem solutions. Monitoring implementations Maintaining the production delivered solution(s). Introducing & Leading DevOps...

About the job Sr. Supervisor, Corporate DN & Security Operations & Support **Purpose of the job** To work as Sr. supervisor corporate data network & security operations, responsible for the operations, support, implementation and planning of Corporate data network equipment serving the commercial and enterprise needs. **Duties and...

**Purpose of the job** - Leading the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, MMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps. Besides, supporting the development of in-house tools to closely monitor the different VAS & IN KPIs (servers, licenses, service performance.) - Following-up the...

Our global delivery center is a diverse team, and we are looking for IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models applied on shift rotation on a 24/7 basis. **Responsibilities**: - Manage Intelligent Service Center activities through...

**Job Number** 24034705 **Job Category** Reservations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

Our global delivery center is a diverse team, and we are looking for IT engineers and IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models applied on shift rotation on a 24/7 basis. **Responsibilities** - Manage Intelligent Service Center...

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

About the job Sr. Supervisor, Data Platform Developer **Purpose of the job** Building an elastic, high performance computing and storage platform that underpins the diverse workloads running on data lake infrastructure. **Duties and responsibilities** 1. Contribute in executing team plans according to the department strategic vision. 2. Provide strong...

About the job Supervisor, RF Network Optimization **Purpose of the job** Optimize Radio network parameters and features to maintain quality KPIs and improve customer perception. **Duties and responsibilities** - Improve 2G/3G/LTE KPIs (CSSR, CDR, SHO and ISHOSR) according to department targets - Improve 2G/3G/LTE Data KPIs (throughput, latency, CSSR, CDR)...

**Job Number** 24082204 **Job Category** Reservations **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....