Customer Service Consultant

**JOB TITLE**: CUSTOMER SERVICE CONSULTANT **DEPARTMENT**: CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO**: CUSTOMER SERVICE MANAGER **LOCATION**: EGYPT **ADDITIONAL INFO**: **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’...

The Customer Consultant is responsible for ensuring value and use of solutions/products and for renewal revenue growth, maximizing customer retention (number of customers) at account base and understanding of researcher needs as they use our or our competitor’s solutions. For this position, you are fluent in English and French and willing to travel...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

**Company Description** Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

Receiving all the hotline calls and customer’s inquiries and reply to telephone of any department, not just sales departments. - Receiving all the customer’s problems requests every day during the courses. - Continue with the competent authority in the case of receipt of any request or problem of any client. - Responsible for the halls preparation before...

Approving/rejecting all requests to authorize treatment before any surgery or procedure. - Respond to members’ correspondence either by phone or by writing following appropriate investigation, in line with Bupa Global policy and style. - Respond to members’ visits by evaluating their situation and requests and accordingly provide them with the necessary...

**RSA - Consultant, Professional Services** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Professional Services Consultant works on Customer site, with the aim of providing...

**Technical Consultant** Customer Success | Cairo, Egypt **Our agreement with employees** DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Within this business line, the Cybersecurity Professional Services Consultant is responsible for deploying and implementing our data protection solutions and our identity and access management solutions in customer enterprise environments. In this position, the consultant has a central role in the organization, generating revenue in coordination with sales,...

Company Details: Elegant public Services, is an international firm that offers consultancy services to introduce clients to the most suitable immigration/ educational pathways for them and assist in preparing their files to start the process. We also serve our inside Canada clients in various forms to become an integrated citizen. **Responsibilities**: -...

Sutherland Cairo is now hiring Technical support consultants and Retention services consultants for AT&T account in additon to Reservation specialists for Hilton US In both accounts you'll be dealing with US customers over the phone resolving their issues or do reservations for them **Requirements**: - High fluency of English - Flexibility in night and...

Consulting Engineer - SP MPLS - G10_ **What You’ll Do** The Customer Experience (CX) Consulting Engineer (CE) is a technical consulting specialist role engaging with customers. The focus is to help our customers adopt the Cisco products & solutions they purchase from us that allows them to innovate and transform their business, ultimately driving growth....

Handling the customer’s calls. - Solve the customer’s complains - Escalating customer’s problems and complains. - Follow up to fix the problems to satisfy the angry customers - Updating the system with the customer’s accurate data. - Achieve the required tasks assigned by the team leader. Benefits: 1) Net salary 1,200 EGP 2) VPN 3) Social and medical...

**Company Description** AREVA Development is a company that specializes in creating sustainable and inspiring spaces. Our goal is to transform how people work and live by providing innovative solutions that make a positive impact on society. We are committed to creating spaces that are sustainable, functional, and inspiring for our clients. Our team is...

**votre rôle**: **mission / role purpose** A billable professional who works with clients to develop quality communications solutions in order to solve / address a client’s business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. The role is that...

**About the role**: **Mission / role purpose** A billable professional who works with clients to develop quality communications solutions in order to solve / address a client’s business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. The role is...