Customer Quality Supervisor

3 weeks ago


مصر, Egypt YAZAKI Corporation Full time

**Customer Quality Supervisor (QA)**:
**Join Yazaki. Connect to the future.**

**Country**: Egypt (EGY)
**City**: Fayoum
**Worksite / Location**: Yazaki Egypt

**Job Function**: Quality (QTY)
**Job Discipline**: Quality Assurance Methods
**Job Family**: Quality Assurance Methods

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Quality Supervisor (QA) in our plant in Fayoum.

**Detailed description of main activities**:

- Analyse Customer & RE claims.
- Ensure the respect of due date, reactivity follow-up.
- Lead QIP.
- Make a follow-up of defined actions.
- Create an action plan for objectives achievement.
- Periodical monitoring / follow-up of indicators & action plan definition in case of discrepancies.
- Good Management of Customer & CSC audits / visits.
- Customer focused/oriented.
- Ensure the good use of GQRS-H.
- Assure the claims analysis & avoid their reoccurrence.
- Good reactivity to Customer / CSC requests.
- Ensure customer satisfaction.
- Respect of project milestones.
- Assure project follow-up & compliance with YAZAKI rules.
- Highlight critical processes & bottleneck’s during functional reviews.
- Use of lessons learned & QA history of previews projects.
- Coaching of the team.
- Periodical meeting for data review & information sharing.
- Choice of workers, their leading, training, motivate and delegation of tasks.
- Ensure the respect of 5S, EHS & QA rules by QA staff.

**Job Qualifications**:

- BSc. Engineering.
- 5-7 years of experience preferred in same industry.
- Functional knowledge & skills.
- Good communication skill.
- Leadership and organizational skills.

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.

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