Advisor, Services Project/ Program Management

2 weeks ago


القاهرة, Egypt Giza Systems EG Full time

Manage medium to high level complexity projects or programs
- Coordinate project plans by monitoring schedules and ensuring quality in all deliveries
- Be the primary point of contact on the project with the customer
- Work with the Sales team to understand the services sold and the customer requirements
- Handle a variety of customer issues through multiple communication channels
- Lead your project team to successful completion of the project
- Ensure quality and performance measurements are met and provide feedback to management
- Guarantee the successful completion of required achievements and system-based project closure
- Manage escalations and deal with management and executives to resolve issues
- Mentor newly hired PMs until they are ready to solo

**Personal Skills**:

- Excellent communication, interpersonal and negotiation skills.
- Excellent leadership & people management skills
- Excellent analytical & problem-solving skills.
- Excellent command of English.
- Conflict Resolution

**Technical Skills**:

- Ability to communicate clearly and handle more than one project simultaneously
- Customer service skills and a customer-first approach
- Technical affinity
- Capability to manage and prioritize time and resources to meet project requirements
- Problem solving skills
- Risk mitigation and escalation management
- PMP certificate

**Education**:
Bachelors in Computer Science, Engineering, other related field, or equivalent experience.

**Job Details**:
Job Location

Cairo, Egypt

Company Industry

IT Services

Company Type

Employer (Private Sector)

Job Role

Other

Joining Date

2024-12-01

Employment Status

Full time

Employment Type

Employee

Manages Others

Yes

Job Division

VIS

Career Level

Mid Career

Years of Experience

Min: 10

Degree

Bachelor's degree



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