Advisor, Services Project/ Program Management
2 months ago
Manage medium to high level complexity projects or programs
- Coordinate project plans by monitoring schedules and ensuring quality in all deliveries
- Be the primary point of contact on the project with the customer
- Work with the Sales team to understand the services sold and the customer requirements
- Handle a variety of customer issues through multiple communication channels
- Lead your project team to successful completion of the project
- Ensure quality and performance measurements are met and provide feedback to management
- Guarantee the successful completion of required achievements and system-based project closure
- Manage escalations and deal with management and executives to resolve issues
- Mentor newly hired PMs until they are ready to solo
**Personal Skills**:
- Excellent communication, interpersonal and negotiation skills.
- Excellent leadership & people management skills
- Excellent analytical & problem-solving skills.
- Excellent command of English.
- Conflict Resolution
**Technical Skills**:
- Ability to communicate clearly and handle more than one project simultaneously
- Customer service skills and a customer-first approach
- Technical affinity
- Capability to manage and prioritize time and resources to meet project requirements
- Problem solving skills
- Risk mitigation and escalation management
- PMP certificate
**Education**:
Bachelor’s degree in a relevant field.
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
IT Services
Company Type
Employer (Private Sector)
Job Role
Other
Joining Date
2024-12-01
Employment Status
Full time
Employment Type
Employee
Job Division
VIS
Career Level
Mid Career
Years of Experience
Min: 10 Max: 15
Residence Location
Egypt
Nationality
Egypt
Degree
Bachelor's degree
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