Digital Support Engineer sre
7 months ago
**Role Purpose**:
- Ensure environment stability, availability ,security and performance through SLO’s, SLA’s and automation enforcement.
- Develop and maintain CI/CD across a range of languages and environments.
- Working closely with software engineers, product owners and systems engineers to understand requirements, participate in implementation and operate.
- Fixing support escalation Issues, helping to improve incident response and conducting Post-Incident reviews.
- Participating in On-Call rotations and optimizing processes
- Documentation & building Knowledgebase
**Technical Skills.**:
**Technical skills**:
- Git
- Jenkins
- Ansible
- Docker
- RedHat OpenShift
- Kibana
- Jira
- Ant & Maven, webserver is a plus
- Kubernetes
- Shell scripting
- Unix/Linux
- Database
**What do we expect from you**:
- Advanced trouble shooting, analytical and problem solving skills.
- Ability to work in a team and under stress in 24 X 7 work environment.
- Agile and DevOps methodologies and tools knowledge
- Cloud computing awareness e.g. Kubernetes, OpenShift, AWS, Azure
- Automation tools(e.g. Ansible,shell,python, selenium )
- Expertise with at least one programming languages (e.g. PHP, Java, Python)
- Excellent communication skills, both written and verbal.
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