Front Desk Receptionist
3 weeks ago
Experience Needed: 2 to 4 years
Career Level: Experienced (Non-Manager)
**About the Job**
- Greeting and welcoming visitors as soon as they arrive at the mall.
- Direct visitors to the required location; giving instructions.
- Provide visitors with the required information for all mall Services.
- Answering visitors inquiries in a professional manner
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
- Identifying and assessing visitor's needs to achieve satisfaction.
- Handle visitors complaints, provide appropriate solutions and alternatives.
- Follow communication procedures, guidelines, and policies.
**Job Requirements**
- Bachelor's degree is required
- V. good English language command.
- Minimum 2 to 4 years of experience in the same position in a large-sized company
- Customer orientation and ability to adapt to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task
- Creating a good image of the mall
- Males Only
- Professional appearance
- Proficient with Microsoft Office
**Salary**: E£2,300.00 per month
**Experience**:
- Luxury 5 stars hotels: 1 year (preferred)
- Opera PMS: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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