F&b Service Expert hostess

2 days ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 22188871

**Job Category** Food and Beverage & Culinary

**Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

**Guest Relations**
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process **_(enter brand specific programs_**)** to resolve issues, delight, and build trust.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Assist other employees to ensure proper coverage and prompt guest service.

**General Food and Beverage Services**
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Pick-up trays and clean tables as needed to ensure a clean dining area.
- Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
- Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
- Retrieve and deliver food and beverage orders in a timely manner.
- Perform other reasonable duties as requested.
- Coordinates with the respective kitchens to ensure guests’ orders are delivered.

**Beverage/Coffee Cart**
- Inspect the cleanliness and presentation all china, glass, and silver prior to use.
- Cash/Bank Handling
- Record transaction in MICROS or similar system at time of order.
- Process all payment methods in accordance with Accounting procedures and policies.
- Follow property control audit standards and cash handling procedures (e.g., blind drops).
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
- Transport bank to/from assigned workstation, following security procedures.
- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation.

**Closing**
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

**Steps of Service**
- Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures includin

  • F&b Service Expert waiter/waitress

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22194663 **Job Category** Food and Beverage & Culinary **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Assistant F&b Manager

    2 weeks ago

    مصر, Egypt Qureos Inc Full time

    **About Us**: Savoy Sharm Group is a premier hospitality company based in Sharm El Sheikh, Egypt. We pride ourselves on providing exceptional service and creating unforgettable experiences for our guests. We are currently seeking a highly motivated and experienced Assistant F&B Manager to join our team. **Job Overview**: **Key Responsibilities**: - Assist...

  • F&b Director

    1 week ago

    مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **10-15 YEARS IN THE SAME POSITION.in Hotels sector is a MUST** **For non-residents of Alexandria, we offer full board lodging in the hotel.** **Medical Insurance is part of our package.** - We are looking for an experienced F&B Director who will be in charge of managing all F&B operations and offering top-notch service to guests. - Take care of the...

  • F&b Service Expert

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23011996 **Job Category** Food and Beverage & Culinary **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • F&b Service Expert

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23008426 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • F&b Service Expert

    6 days ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22130878 **Job Category** Food and Beverage & Culinary **Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for...

  • F&b Service Expert

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24055365 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert

    4 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23088219 **Job Category** Food and Beverage & Culinary **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table...

  • F&b Service Expert

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24107082 **Job Category** Food and Beverage & Culinary **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • F&b Service Expert

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24092764 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • F&b Service Expert

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23067292 **Job Category** Food and Beverage & Culinary **Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • F&b Manager

    2 weeks ago

    مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **Job Title: F&B Manager.** **Location: Alexandria, Egypt.** **Job description**: - We are looking for a professional food and beverage Director to be responsible for managing all F&B operations and for delivering an excellent guest experience. - Proven food and beverage management experience. - Working knowledge of various computer software programs (MS...

  • F&b Service Expert

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23150990 **Job Category** Food and Beverage & Culinary **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert

    6 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23082313 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • F&b Service Expert/ Waiter

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23041786 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • F&b Service Expert

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Numéro de l'Emploi** 24018472 **Catégorie d'Emploi** Food and Beverage & Culinary **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Notre travail ne se limite pas à...

  • F&b Service Expert

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22142603 **Job Category** Food and Beverage & Culinary **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23022314 **Job Category** Food and Beverage & Culinary **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • F&b Service Expert

    7 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Numéro de l'Emploi** 23155988 **Catégorie d'Emploi** Food and Beverage & Culinary **Lieu** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Notre travail ne se limite pas à mettre de la...

  • F&b Service Expert

    18 hours ago

    مصر, Egypt Marriott International, Inc Full time

    **Numéro de l'Emploi** 24028441 **Catégorie d'Emploi** Food and Beverage & Culinary **Lieu** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Notre...