F&b Service Expert waiter/waitress

4 days ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 22194663

**Job Category** Food and Beverage & Culinary

**Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts - to get it right for our guests and our business each and every time.

***

**CRITICAL TASKS**

**Guest Relations**
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process **_(The Ritz Carlton_**)** to resolve issues, delight, and build trust.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Assist other employees to ensure proper coverage and prompt guest service.

**General Food and Beverage Services**
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
- Pick-up trays and clean tables as needed to ensure a clean dining area.
- Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
- Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
- Retrieve and deliver food and beverage orders in a timely manner.
- Perform other reasonable duties as requested.
- Coordinates with the respective kitchens to ensure guests’ orders are delivered.

**Beverage/Coffee Cart**
- Inspect the cleanliness and presentation all china, glass, and silver prior to use.
- Cash/Bank Handling
- Record transaction in MICROS or similar system at time of order.
- Process all payment methods in accordance with Accounting procedures and policies.
- Follow property control audit standards and cash handling procedures (e.g., blind drops).
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
- Transport bank to/from assigned workstation, following security procedures.
- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation.

**Closing**
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

**Steps of Service**
- Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
- Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

**In-Room Dining/Room Service**
- Take room service orders over the phone, answering any questions regarding the menu, inputtin

  • Waiter/waitress

    7 months ago

    مصر, Egypt Staff Arabia Full time

    100 Vacancies for a new Theme Park pre-Opening in UAE (Interviews will take place in Cairo) Our client, is one of foremost provider of world-class leisure and entertainment attractions in the region, is hiring: **Waiter/Waitress** Main Job requirements High School/ graduates 1-2 years waitressing experience Waitressing experience in Hotels/ F&B Outlets

  • Waiter/waitress

    8 months ago

    مصر, Egypt Hilton Full time

    Waiter/Waitress A Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper...

  • Waiter/waitress

    8 months ago

    مصر, Egypt Hilton Full time

    Waiter/Waitress A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to...

  • Bar Waiter/waitress

    8 months ago

    مصر, Egypt Hilton Full time

    Bar Waiter/Waitress A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according...

  • Bar Waiter/waitress

    9 months ago

    مصر, Egypt Hilton Full time

    Bar Waiter/Waitress A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according...

  • Waiters/waitress

    7 months ago

    مصر, Egypt Staff Arabia Full time

    Excellent Job Vacancies in a 5 Stars hotel in Cairo, Egypt **Waiters/Waitress مقدم/ مقدمة طعام** English moderate (can communicate in ENGLSIH, VERBAL, Written ) Experience: Fresh graduate up to 2 years’ experience Age between (20 - 26 years old)

  • Bar Waiter/waitress

    8 months ago

    مصر, Egypt Hilton Full time

    A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure...

  • Bar Waiter/waitress

    9 months ago

    مصر, Egypt Hilton Full time

    A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure...

  • F&b Service Expert \waiter/waitress

    2 days ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22194663 **Job Category** Food and Beverage & Culinary **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Waiter/waitress

    9 months ago

    مصر, Egypt Hilton Full time

    Waiter/Waitress A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to...

  • F&b Service Expert

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23129231 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table or serving...

  • Waiter/waitress - Germany/austria with Visa

    7 months ago

    مصر, Egypt Space Talents - Your Career Abroad Full time

    We work with renowned and upscale restaurants dedicated to providing exceptional culinary experiences. We are currently seeking friendly and customer-oriented individuals to join our dynamic teams as waiter/waitress. Our jobs are on-site in Germany and Austria and require willingness to relocate. We offer full visa sponsorship and relocation...

  • F&b Service Expert-waiter/waitress

    6 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23036746 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert-waiter/waitress

    6 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24075030 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • Waiter / Waitress

    5 days ago

    مصر, Egypt Hilton Full time

    A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • F&b Service Expert

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23158593 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert/barman

    7 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22193369 **Job Category** Food and Beverage & Culinary **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table...

  • F&b Service Expert

    6 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23119486 **Job Category** Food and Beverage & Culinary **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert

    7 months ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24102200 **Job Category** Food and Beverage & Culinary **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Waiter/waitress

    7 months ago

    مصر, Egypt AccorHotel Full time

    **معلومات عن الشركة** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s...