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Security Services Product Owner(Customer Interface)
1 month ago
**Role Purpose**:
Using the agile framework and Cloud & Security Squad to deliver the roadmap, building the product technically, managing all the preparation needed from a commercial perspective, Support model and Pricing.
Drive the Security roadmap, and product development of the different Security Product families, Service categories, and technologies; to ensure delivering a world-class customer experience that puts Vodafone Egypt as a market leader in the Security business. Also to help the customer in his digital transformation journey.
**Role Profile**:
- Product Development
- Managing the entire Security products life cycle from technical design, and tactical activities with different suppliers, Security Vendors, internal technology teams, and commercials
- Defining and productizing product features by collaborating with cross-functional teams
- Managing the complete end-to-end high
- and low-level Security solutions design and implementation with EBU customers
- Managing Agile Security Squad and maintaining delivery SLA.
- Working with Technology Vendors (ex. Paloalto, F5, Fortinet, Trendmicro,..etc..) as well as hyperscalers (ex. AWS, Microsoft Azure,..etc.) to build and expand business values and market penetration.
- Understanding the customer’s experience, to identify and fill product gaps
- Developing value propositions to target specific segments
- Taking ownership of the backlog for specific products, and shaping the customer’s journey end-to-end
- Developing user stories, articulate acceptance criteria, and guide the development
- Ensuring that the deliverables meet the defined timelines
- Working as the crucial link between the technology and the business
- Monitoring industry trends and competitive landscape to identify opportunities and threats
- Preparing GTM plan to launch the product with the marketing team
- Monitoring product performance
**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
Together we can.